Field Service Engineer

Overview

Execute medium to high complexity ABB MV switchgear service, ensuring customer satisfaction.

Key Responsibilities

• business development
• team coaching
• site supervision
• customer retention
• service planning
• service execution

Tasks

-Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams. -Coaching technicians and engineers and supervising complex site activities. -Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. -Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.

Requirements

• site management
• switchgear
• abb mv
• electrical engineering
• english
• 5-8 years

What You Bring

-You have hands on experience Site Management (KO with Customer, Planning for site execution, Installation of Switchgears, closing of site activities) -You are immersed in Service function in Switchgear business -Degree in Electrical engineering (should be full-time) -You are at ease communicating in English -You have 5 to 8 years of experience in Installation of ABB MV Switchgear (AIS, GIS, RMU, CSS and Retrofit Solutions) for Turnkey Projects

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About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms