Vice President of Operations

Overview

Leads property management operations, ensuring efficiency, financial performance, and strategy.

Key Responsibilities

• financial reporting
• budget management
• process optimization
• compliance auditing
• client relations
• risk management

Tasks

-May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds -Review and approve financial reports and cash management strategies. Oversee funding requests and manage financial adjustments to meet client requirements. -Conduct monthly meetings with HR, Marketing, Performance, and Facilities teams to ensure alignment and address operational challenges. -Recruit, develop, and provide leadership to a team Regional Vice Presidents and support staff, focusing on program goals and professional development. Address performance and development needs. -Attend client visits and calls to support on-site and RM staff, focusing on client relations and property performance. -Streamline processes and enforce SOPs to improve efficiency and reduce costs across properties. -Review global client issues and support new business pitches and client growth opportunities. -Regularly audit distribution packets and ensure compliance with financial practices. Review and approve procurement compliance and manage corporate expense responsibilities. -Engage with clients to discuss financial performance, CAPEX programs, and adjustments. -Prepare and review annual budgets, incorporating local and national expense trends. Approve budgets before client presentation and guide income opportunities based on asset strategies. -Oversee property performance to ensure alignment with RPM standards. Drive enhancements in maintenance, capital expenditures, and overall property quality and resident satisfaction. -Monitor compliance with operational standards and procedures. -Stay updated on legal and regulatory changes. Ensure proper risk mitigation and manage incident reports with appropriate action.

Requirements

• yardi
• realpage
• yieldstar
• bachelor’s
• 8-10 years
• strategic thinking

What You Bring

-Business Development experience is a must -This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week. -Ability to self-motivate, taking initiative and driving tasks to completion without the need for external direction -Ability to communicate effectively verbally and in writing -Skilled in Property Management Software such as Yardi, RealPage and Entrada and Revenue Management software such as LRO,AIRM and Yieldstar -Ability to build, lead and motivate teams -Ability to identify issues and develop effective solutions -Must be able to hear and understand verbal communications in person and over the phone or computer -Ability to enhance property performance and manage operations to the budget -Knowledge of the property management industry, respective area and industry competitors -3rd party management experience -Bachelor’s degree in business administration, real estate management or related field experience may substitute for education -Skilled in analytics and strategic planning -Must be able to operate a computer, keyboard, mouse and other office equipment -Skilled in strategic thinking, driving decision-making to obtain business objectives and contribute to organizational success -A valid Driver’s license is required -May be required to sit or stand for extended periods of time -Knowledge of budgeting, financial reporting, variance analysis, and financial forecasting -Skilled in Microsoft applications -8-10 years in property management leadership, including 6-7 years in senior regional leadership overseeing multi-site teams -Ability to think strategically and drive operational excellence -Must be able to read documents, computer screens and data -Skilled in client management with a strong focus on understanding and meeting customer needs

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Benefits

-401(k) with robust company match -Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) -Employer-paid employee assistance, mental health, and wellness programs -Comprehensive healthcare coverage available for all full-time, regular associates -Weekly pay for all associates working onsite at an apartment community -Paid time off plus floating holidays and volunteer days -Ancillary benefits including critical illness, hospital indemnity, and accident insurance -Opportunities for professional development, career growth, and role-based learning plans

About Rpm Living

-Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly. -Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles. -The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.

Sector Specialisms

Security Clearance

-employment is contingent upon successful completion of a background check as required by local, state, and federal regulations.