IT Analyst - Level 2 Support (Audio/Video Specialist)

Overview

Level 2 IT support for AV, video conferencing and networking in corporate environment.

Key Responsibilities

• network support
• av events
• podcast setup
• it support
• google workspace
• vendor management

Tasks

-Document procedures, system configurations, and troubleshooting guides tailored for corporate environments. -Maintain, configure, and support networking equipment to ensure reliable connectivity across corporate sites. -Plan, configure, and run live and virtual AV events, ensuring high-quality delivery for corporate functions. -Set up and operate podcast recording equipment and dedicated podcast spaces for corporate communications and initiatives. -Provide Level 1 and Level 2 IT support for corporate end users, including troubleshooting hardware, software, networking, and system issues. -Support and administer the Google Workspace Suite of Apps used throughout the corporate environment. -Build and maintain strong vendor and industry relationships for AV, conferencing, and production needs to benefit corporate operations. -Collaborate with IT team members to deliver projects and ensure business continuity within corporate operations. -Manage and support audio/video conferencing systems and event production equipment across corporate offices and events.

Requirements

• google workspace
• networking
• level 2
• av conferencing
• problem solving
• podcast equipment

What You Bring

-Ability to maintain and leverage strong professional contacts and resources within the AV and IT fields to support corporate initiatives. -Strong problem-solving, organizational, and communication skills. -Solid understanding of networking fundamentals (LAN, WAN, Wi-Fi, troubleshooting). -Proven, hands-on Level 2 IT support experience. -Proficiency in Google Workspace Suite of Apps. -Extensive, verifiable expertise in audio/video conferencing, event production, and AV system setup. -Motivated, resourceful, and capable of working independently and collaboratively. -Experience running events with conferencing and AV systems in live and hybrid corporate environments. -Strong knowledge of podcast equipment and dedicated space setup.

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Benefits

-Pre-tax commuter benefits -Access to HSA-compatible plans -Paid time off and 13 paid holidays -Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life) -Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings -401(k) retirement plan -Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

About Flow

-Creating a more mindful, connected world for individuals to thrive. -Integrating technology and wellness to optimize human performance. -Improving physical and mental health outcomes across multiple sectors. -Combining cutting-edge technology with expert-led programs. -At the forefront of integrating new tools in health and wellness. -Blending lifestyle, health optimization, and technology for personalized experiences.

Sector Specialisms