Service Coordinator

Overview

Manage daily waste transport services, allocate routes, liaise with drivers & customers.

Key Responsibilities

• route allocation
• compliance
• safety reporting
• debrief reporting
• driver support
• customer updates

Tasks

-Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes -Ensuring Veolia legal compliance on-site (WTD, O’licence and transport compliance) -Completing debriefs with front line staff and reporting necessary actions or updates as required -Face-to-face engagement with drivers, supporting them to address any issues on route -Reporting of all safety concerns or container damage and encouraging ‘stop the job’ if it is deemed unsafe to continue -Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers

Requirements

• transport compliance
• wtd
• logistics
• iso
• it skills
• communication

What You Bring

-Able to demonstrate an understanding of transport compliance and WTD -Previous experience operating within a similar industry; waste/transport/logistics -Good communication skills communicating with people of all levels including drivers, frontline employees and customers -Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems

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Benefits

-One paid days leave every year to volunteer and support your community -Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to -Access to our company pension scheme -Discounts on everything from groceries to well known retailers -25 days of annual leave -Ongoing training and development opportunities, allowing you to reach your full potential

About Veolia

-Born as a water services pioneer in 1853, evolved into a global environmental leader. -A major merger with Suez in 2021 solidified its global presence and service capabilities.

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