Receptionist

Overview

Front‑desk staff handling visitors, calls, and admin duties for a senior residence.

Key Responsibilities

• team collaboration
• visitor management
• compliance assurance
• administrative support
• confidentiality
• customer service

Tasks

-Collaborate with other departments to ensure continuity of care and maintain good working relationships with all team members. -Receive and direct visitors and inquiries, relay and coordinate resident and staff messages by use of telephone and emergency response system. Actively involved in the customer experience and promotion of the Residence, demonstrating a professional presentation as the first point of contact within the Residence. -Adhere to company policies, procedures, practices and philosophies. Work in accordance with all industry and regulatory compliance agencies, the Ontario Retirement Communities Association, The Retirement Homes Act 2010, O. Reg 166/1, the Occupational Health and Safety Act, the Ontario Fire Code, Accessibility for Ontarians with Disabilities Act, and other pertinent legislated regulations/standards. -Assist with various administrative functions which contribute to the efficient operation of the Residence. -Maintain confidentiality with respect to resident and operational Residence matters; exercise courtesy, good judgment, and concern for the safety and well-being of residents and visitors.

Requirements

• data entry
• microsoft office
• accounting
• employment law
• communication
• teamwork

What You Bring

-Detail-oriented, with accurate data entry skills. -Self-directed and team-oriented, with proficient organizational and problem-solving skills. Excellent communication and interpersonal skills. -Working knowledge of those sections of the Employment Standards Act and other pertinent legislation which apply to the operation of the office. -Must provide a Tuberculosis Skin Test (TST) document or Medical Note from a Physician stating the individual is free from infectious disease. -Must successfully complete a Police Records Check and disclose any convictions, charges, restraining orders, probation orders and/or warrants during the course of employment that affect in any way the clear Police Records Check. -Must be committed to multi-disciplinary teamwork and demonstrate an ability to work through collaboration, joint decision making and integrated strategies. -Ability to understand and perform duties effectively, communicate any pertinent issues regarding residents and their care, and work accurately and quickly. -Effective communication skills, both verbal and written and strong customer service skills, with proven ability to deal with the public in a similar setting. -Strong organizational skills and ability to multitask in a busy environment. Previous experience in the accounting/bookkeeping/payroll field would be an asset. -Proficient in Microsoft Office Programs, including Word and Excel.

People Also Searched For

Benefits

-Employee Donation Matching Program: We support your charitable efforts by matching your donations. -Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all. -Comprehensive Benefits Packages*: We’ve got you covered with benefits to keep you and your family healthy and happy. -Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth. -Employee Assistance Program: Everyday support for your personal and professional well-being. -Employee Recognition Program: We love to celebrate and reward your contributions! -Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun." -Employee Referral Program: Help us grow our team and be rewarded for successful hires.

About Sifton Properties Limited

-Specializes in creating residential communities, office spaces, and mixed-use developments. -Focuses on high-quality construction and design, building a reputation for excellence. -Notable projects include master-planned communities, sustainable commercial properties, and luxury apartment complexes. -Operates across Ontario, with developments in London, Kitchener, and the Greater Toronto Area. -Maintains a diverse portfolio encompassing residential homes, multi-family units, office spaces, and retail properties. -Committed to fostering long-term relationships with clients, partners, and communities.

Sector Specialisms

Security Clearance

-must successfully complete a police records check and disclose any convictions, charges, restraining orders, probation orders and/or warrants. -provide a tuberculosis skin test (tst) document or a physician’s note confirming freedom from infectious disease.