General Manager - Rolling Hills

Overview

Lead daily operations, staff, budget, and resident relations for a large luxury HOA.

Key Responsibilities

• tech tools
• budgeting
• facilities
• compliance
• team lead
• board liaison

Tasks

-Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed. -Promote a strong sense of community and homeowner satisfaction through responsive communication and proactive service -Prepare and manage annual operating and reserve budget, financial reports, and capital improvement plans -Oversee facilities management, security operations, vendor contracts, and service deliery standards -Ensure full compliance with governing documents, local and state regulations, and HOA best practices -Lead and develop a high performing onsite team across departments -Act as the primary liasion between the Board of Directors, residents, staff, vendors -Support the Board with agenda preparation, meeting facilitation, and implementation of community directives

Requirements

• cmca
• hoa management
• financial acumen
• bachelor's
• leadership
• audits

What You Bring

-Professional credentials such as CMCA, AMS, or PCAM are preferred -Minimum of 3 years of General Manager HOA management experience at a large-scale or master planned community (3,000+ units). -Deep knowledge of CC&R, HOA governance, and applicable local/state laws (California Civil Code preferred) -Strong financial acumen, including budget preparation and oversight -Minimum of a High School Diploma or equivalent. Bachelor's degree in Business, Hospitality, Public Administration, or a related field is strongly desired. -Strong leadership and influencing skills to guide stakeholders, board members, and teams toward key goals. -Strong knowledge of audits, reserve studies, bidding process -Excellent interpersonal and communication skills, including conflict resolution, and effective presentation skills.

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Benefits

-Collaborative Culture: Work in an environment that values teamwork, innovation, collaboration and mutual respect. -Commitment to Growth: Opportunities for professional development and industry certifications. -Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching. -Work-Life Balance: Enjoy PTO plus sick time, holiday pay, and your birthday holiday.

About Action Property Management

-Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises. -Delivers services like financial accounting, maintenance coordination, board and resident portal administration. -Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access. -Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations. -Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care. -Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews. -Noted for seamless transitions during acquisitions and relocations.

Sector Specialisms