New Development Assistant Community Manager

Overview

Assist lead Community Managers with admin tasks, homeowner communication, and property operations.

Key Responsibilities

• bulk mailing
• financial statements
• on-site inspections
• report generation
• payment processing
• file management

Tasks

-Assist lead Community Manager with bulk mailing, financial statements, and communicate results of hearings to owners within the time frames set by state statues or governing documents as needed. -Assist lead Community Manager with on-site community inspections as necessary, drafting hearing letters, researching repair quotes, work order updates, and annual meeting notifications. -Complete digital and physical administrative tasks for multiple properties. These include but are not limited to preparation of governing documents, Architectural Review Board (ARB) application processing, receive and sort incoming mail/packages to record, dispatch, distribute to the correct recipient. -Assist owners with the Association web site for access to rules, governing documents, minutes of meetings, community project communication, and newsletter distribution. -Create reports (landscape, emergency work orders; delinquencies, violations) out of the management software and mailing system. -Work cross functionally with other departments, communities and Associa specific communication portals to ensure payments, flyers and/or newsletters are properly posted. -Maintain, update, and organize property unit files within designated portfolio. -Process account payables to include proper coding, facilitate and process recurring/auto-payments, research past due bills, check requests, and obtain signatures. -Address inquiries and resolve concerns with homeowners, management, and vendors within 24 hours. -Engage in Associa training including Associa University webinars, vendor hosted virtual Power Hours, and company incentive contest programs that embody the Mission and Values of the company.

Requirements

• microsoft office
• customer service
• conflict resolution
• time management
• professional communication
• real estate

What You Bring

-Professional customer service skills. -Knowledge of communities/property/real estate and homeowners associations. -Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. -Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) -Knowledge of the role of the association board, the Community Association Manager, and how -Self-motivated, proactive, detail oriented and a team player. -Professional communication skills (phone, interpersonal, written, verbal, etc.). -Time management and time critical prioritization skills. -Knowledge of conflict resolution techniques at a proficient level.

People Also Searched For

About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Sector Specialisms