Associate - Elevate Centralized Services, Support

Overview

Support Elevate Centralized Services with project, data, and communication tasks.

Key Responsibilities

• stakeholder support
• data reporting
• financial analysis
• project management
• process improvement
• business development

Tasks

-Provides support and assistance to centralized service team members, Community Managers, on-site team members, key business leaders, and others by fielding questions and requests, gathering data and reports, and assisting in resolving issues related to operating policies, procedures, and Company business practices. -Completes various financial, accounting, administrative, and other reports and analyses and performs other duties as assigned or as necessary. -Oversees pilots and projects related to proposed new processes and operating systems by creating detailed project and communication plans, proposing and justifying required resources, managing the daily project-related activities, and following through to project completion. -Supports the development and implementation of new applications, programs, and other innovative business practices that drive increased revenue, client/customer satisfaction, efficiencies, and overall process improvements and provides operational support to ensure the continued success of these efforts. -Leads and/or participates in project teams to implement process improvements and programs targeted to increase revenue, reduce costs, promote efficiencies, and improve the overall performance of the assigned portfolio. -Participates and supports new business development and acquisitions efforts by providing information and data for requests for proposals and new business pitches, attending meetings and presentations to existing and potential stakeholders, and creating compelling presentations and other materials for promoting new business.

Requirements

• yardi
• onesite
• entrata
• project management
• media relations
• stakeholder management

What You Bring

-Proficiency in using multiple property management software systems preferred (Yardi, OneSite, Entrata, etc.). -Excellent written and verbal skills with strong attention to detail to create persuasive arguments that engage key audiences. -Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. -Knowledge of property operations and, in particular, of lease terms and lease enforcement, including delinquency management and demand notices. -Experience navigating potential issues, identifying risk areas, processes, and quality control improvements. -Skill in providing digital media intelligence, defining thought leadership topics, and crafting messaging to position Greystar as an innovative market leader. -Project management experience preferred -Strong understanding of external communication strategies, media relations, and brand management. -Highly effective communicator, presenter, and problem-solver. -Ability to adapt communication strategies and define objectives to protect and enhance Elevates Centralized Service brand reputation in the US market. -Ability to define, track, and optimize KPI metrics to evaluate the success of communication strategies and media outreach efforts. -Capable of building strong relationships with internal and external stakeholders. -Ability to work under pressure and deliver excellent work within tight timescales.

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Benefits

-Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. -Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. -Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. -6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). -Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. -Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). -Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. -Employee Assistance Program. -Charitable giving program and benefits. -Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. -401(k) with Company Match up to 6% of pay after 6 months of service. -For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

About Greystar

-Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse. -Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs. -Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania. -Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction. -Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator. -With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.

Sector Specialisms

Security Clearance

-applicants with arrest and conviction records will be considered for employment.