Facility Coordinator

Overview

Support facility ops, vendor mgmt, maintenance, finance, and client relations

Key Responsibilities

• site coordination
• vendor management
• work orders
• emergency planning
• amenity delivery
• record keeping

Tasks

-Coordinate site operations in accordance with all agreed policies, procedures and contract scope. -Other duties that may include but are not limited to reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support. -Conduct daily walkthroughs to ensure clean and organized office. -Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. -Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety. -Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. -Follow up with Vendors to ensure billing processes are completed in a timely manner. -Coordinate the delivery of site amenities which may include fitness, food services, massage, transportation, support moves as required and act as the site key point of contact. -Deliver an exceptional quality of service, as reflected by client feedback. -Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to moves/reconfigurations, events, reception, and building operations. -Interact regularly with the Finance team to ensure accurals and invoice processing is completed timely. -Provide coordination and support events, meeting and conference facilities as required. -Comply with all requirements of the client contract and meet or exceed Key Performance Indicators. -Assist in the procurement of vendors and services as required. -Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. -Initiate procurement process for 3rd party Vendors needs by developing and delivering purchase orders. -Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

Requirements

• pharma
• ohs
• vendor mgmt
• problem solving
• it tools
• independent

What You Bring

-Prior experience in facilities with a pharmaceutical or bio-tech environment -Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous. -Excellent communication, organization and problem-solving skills. -Proficiency in a range of information technology tools and platforms. -Ability to work independently with little supervision and effectively deal with stressful situations. -Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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