Total Rewards Manager

Overview

Design and manage compensation & benefits strategy for US/Canada workforce.

Key Responsibilities

• benefit administration
• vendor management
• compliance audits
• compensation design
• retirement administration
• employee communication

Tasks

This leader will work collaboratively with our People & Culture team to foster a rewards strategy that supports a positive employee experience. They will focus on driving clear, effective communication of total rewards programs to employees and leadership, managing vendor relationships, and continuously evaluating programs to optimize the employee experience and firm impact. The ideal candidate brings deep compensation expertise and hands-on experience in benefit program management. ZGF is seeking a Total Rewards Manager to lead the design, development, and implementation of our compensation and benefits strategy. This role is instrumental in shaping our pay philosophy, job leveling, market benchmarking, and pay equity initiatives. In addition, this leader will drive and execute competitive benefits program across our US and Canadian workforce. -Share total rewards trends with firmwide leadership to inform decisions and influence change -Manage benefit vendors, brokers, and third-party administrators, ensuring service level agreements and employee experience standards are met. -Serve as a trusted advisor to employees and managers on total rewards policies, programs, and strategy -Ensure compliance with pay-related laws and regulations, including FLSA classification, pay equity, and emerging pay transparency requirements in applicable states -Administer workers compensation insurance program and claims process. Provide internal medical case management for claims and other on-the-job injuries; aid with OSHA reporting as needed. -Prepare materials and conduct presentations regarding benefit changes, open enrollment, and new employee orientations. -Partner closely with People & Culture leaders to develop and implement our people ops and experience strategy -Manager and administer wide range of company-provided insured and voluntary benefits such as life, disability, LOA, AD&D, long-term care, salary continuance, paid time off, flexible spending account, health savings account, and other programs -Develop and deliver clear, engaging communication materials to promote understanding and utilization of benefits programs -Partner with the People & Culture team to review compensation-related matters, including offer packages, promotions, and pay adjustments -Drive continuous process improvements to enhance efficiency, automation, and an engaging employee experience. -Oversee US and Canadian retirement plan administration including compliance activities, participant communication, due diligence, and fund monitoring -Processes monthly billings from insurance providers. Identifies, manages and resolves errors resulting from benefit administration, HRIS system and enrollment processes. -Implement, administer and communicate benefit programs, including but not limited to medical, dental, vision, life, disability, voluntary programs, FSA, EAP, COBRA, 401(k), leave of absence, paid time off, etc. -Lead the development and maintenance of US & Canadian salary structures, pay bands, and job levels, ensuring internal equity and market competitiveness -Ensure compliance with all federal programs (Provincial in Canada) such as HIPAA, COBRA, Health Care Reform, etc. -Conduct internal audits related to benefits, classifications, etc.; prepare information for external audits as needed. -Champion employee wellbeing initiatives (mental, physical, financial) -Develop & communicate clear compensation policies, guidelines, and tools for employees and managers -Track and maintain budgets for all one-off compensation items, sign-on bonus, spot bonuses, relocation agreements, off cycle increases.

Requirements

• hris
• ms office
• aec experience
• 10+ years
• bachelor's
• ccp/cbp

What You Bring

-Proficient in the use of HRIS (Ceridian and Deltek Vision preferred), Outlook and MS Office Suite -Must possess ability to maintain a high level of confidentiality and discretion with regards to project, business and personnel matters -Experience in the AEC industry or in a professional services firm strongly preferred -Knowledge of FMLA, CFRA, HIPAA, COBRA and other federal, state and local regulations -10+ years of related work experience -Bachelor’s degree in Human Resources, Business, or a related field. Professional certification preferred -Must have exceptional verbal and written communication skills, and ability to interact effectively with employees and Partners of the firm. -Must possess a strong work ethic and ability to respond with urgency to requests in a fast-paced work environment -Attention to detail, paired with flexibility and a can-do spirit -CCP or CBP certification preferred -Knowledge of architectural / engineering terminology a plus, though not required

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Benefits

ZGF Employees Enjoy Medical, Dental and Vision coverage with a generous employer contribution, HSA with employer contribution, 401k with employer match, 4 weeks of PTO and 10 paid holidays per year, paid parental and family leave programs. $135,000/yr - $158,000/yr depending on skills and experience. Base Salary Range

About Zgf Architects

-Balancing form, beauty, and function through technical solutions and craftsmanship. -Projects include airport terminals, laboratories, university campuses, hospitals, corporate headquarters, and cultural landmarks. -Innovative approaches to civic and research buildings, including zero-energy design and advanced mass-timber structures. -Accolades include the AIA Architecture Firm Award and hundreds of design honors. -Notable works such as Portland International Airport’s terminal, NIH clinical labs, and Stanford’s energy facility. -Each project is tailored to its climate, place, and purpose, creating spaces that feel both rooted and visionary.

Sector Specialisms