Field Manager

Overview

Manage field operations, crews, schedules, quality for flooring installations.

Key Responsibilities

• project docs
• client comm
• inventory mgmt
• field ops
• punch repair
• quality check

Tasks

-Work closely with the office team to ensure proper project documentation and customer satisfaction. -Clear & Consistent Communication: You maintain strong communication with customers, installation crews, and internal teams, ensuring everyone is aligned and informed. -Manage inventory and equipment, ensuring proper utilization and maintenance. -Requires an abundance of driving daily which may include picking up and/or delivering materials. Field Managers will be responsible for multiple neighborhoods in various areas. -Required to assess, schedule, and complete all punch work and/or repairs needed by builders. -Ensure adherence to project timelines and deadlines, communicating effectively with customers and internal teams. -Following the Floor Authority Playbook for streamlined operations. -Conduct site assessments before installation to ensure project readiness. -Stay up to date on industry trends and best practices. -Maintain high-quality standards for all installations, conducting regular inspections and addressing any issues promptly. -Provide client/customer support from start to finish of all projects and maintain in contact with clients during and after completion of project. -This role involves both office and field work, requiring time spent on construction sites, customer locations, and warehouse facilities. -High-Quality Standards: You enforce quality control measures, conducting thorough inspections to guarantee flawless installations and customer satisfaction. -Resolve customer complaints and issues in a timely and professional manner. -Build and maintain strong relationships with customers, subcontractors, and suppliers. -Effective project execution: You ensure installations are completed on time and within scope, proactively addressing challenges to avoid delays. -Oversee daily field operations, including scheduling, dispatching, and coordinating installation crews.

Requirements

• 3+ years
• ms office
• driver's license
• bachelor's
• blueprints
• leadership

What You Bring

Job Overview: Floor Authority is currently looking for a Field Manager in Myrtle Beach, SC. The ideal candidate is responsible for the overall management and coordination of field operations. This role involves supervising installation crews, managing project timelines, maintaining quality standards, and ensuring customer satisfaction. The ideal candidate will possess strong leadership, organizational, and problem-solving skills. -3+ years related experience in the flooring industry or related industry. -Communicate information with cross-functional team members; ability to use technology to take appropriate photos and complete documentation of inspections or provide updates while in the field. -Attention to detail and commitment to delivering the Floor Authority Standard. -Ability to manage multiple projects simultaneously. -This role requires regular travel to job sites within the Myrtle Beach area. A company vehicle will be provided. -Bachelor’s degree in a related field preferred but not required. -Strong leadership and organizational skills. -Proficiency with MS Office and email -Proficient in using computer software and technology. -Work conditions may include exposure to varying weather conditions, loud noise levels, and physically demanding tasks such as walking, standing, lifting, and inspecting job sites. -Ability to lift up to 50lbs. -Valid driver's license. -Customer Satisfaction & Retention: Your proactive approach and attention to detail result in satisfied customers, positive reviews, and repeat business. -Proven experience in field management or a related role in the flooring industry. -Ability to read and interpret blueprints and technical drawings. -Time management skills: Able to prioritize multiple competing priorities executing in order of priority. -Excellent communication and interpersonal skills. -Problem-Solving & Adaptability: You anticipate potential job site issues and resolve them efficiently, keeping projects on track without unnecessary stoppages.

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Benefits

We do not accept unsolicited assistance from recruiters or staffing agencies. Any resumes submitted without prior written agreement will be considered unsolicited and free of charge to Floor Authority. -Retirement savings plan. -Health, dental, and vision insurance. -Competitive salary. -Professional development opportunities. -Paid time off and holidays.

About Floor Authority

-With a deep understanding of the flooring industry, they provide tailored services to both residential and commercial sectors. -Their extensive portfolio spans from luxury homes to large commercial spaces, offering a variety of flooring materials including hardwood, carpet, and tile. -Known for precision, reliability, and exceptional customer service, ensuring each project meets client specifications. -A reputation built on attention to detail, capable of handling both large-scale and intricate installations. -Through strategic partnerships and expert knowledge, they continue to expand their presence across the flooring industry.

Sector Specialisms