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Housing Concierge

Home Group

The Role

Overview

Support vulnerable residents, ensure safety, security, and building upkeep.

Key Responsibilities

  • incident response
  • emergency call
  • cleaning
  • safety
  • security patrol

Tasks

-Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. -Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! -You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.

Requirements

  • enhanced dbs
  • cctv
  • communication
  • risk awareness
  • detail oriented

What You Bring

-You’ll need an Enhanced DBS check done and we pay for that. -You recognise when things are about to go wrong and are confident intervening in a sensitive way. -Great communication skills and are calm under pressure -Able to use technology to monitor CCTV, update records -You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.

Benefits

-The first line of support for our customers when our wider team or their own support network isn’t around to help! -You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too. -Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. -If you want a quiet and calm (night) security job, then this is not the job for you! -Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. -20 hours a week on a rota basis -Although you’ll lone work, we do get together regularly [in the daytime] for training and team meetings. -A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team. -34 days leave (includes bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

The Company

About Home Group

-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Sector Specialisms

Social Rent

Mid-Market Rent

Factored Customers

Housing Management

Community Resources

Residential Treatment Facilities

Mental Health Services

Custom Home Building

Energy-Efficient Materials

Smart Home Technology

Security Clearance

-enhanced dbs check required; employer covers the cost.