Senior Quality Specialist

Overview

Ensure product and supplier quality, lead QA, audits, CAPA, continuous improvement

Key Responsibilities

• iso compliance
• calibration support
• car management
• audit support
• documentation control
• quality metrics

Tasks

-Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures. -Support calibration programs across production, engineering, and laboratory equipment to ensure measurement accuracy and traceability. -Verify compliance of received goods (e.g., regulatory labels, painted parts, assemblies) against drawings, BoMs, and specifications. -Maintain readiness for internal and external audits (ISO, UL/ULC, FM, USCG, etc.); plan and conduct internal audits, gather evidence, issue findings, and follow up on corrective actions. -Assist regulatory bodies and certification agencies during audits and site visits; verify manufacturing adherence to approved procedures and conformance schedules. -Maintain quality documentation and tracking systems (SharePoint, databases) and support training or skill development within the Quality team. -Manage and track all non-conformances (internal & external), initiate and assign Corrective Action Requests (CARs), and monitor containment, root cause analysis, and CAPA completion. -Review and support engineering change activities (ECRs, BoM updates, temporary design deviations) and part approval processes (PPAP or equivalent). -Conduct and support inspections and audits: incoming, in-process, and final product (including FAI, supplier audits, and sampling). -Develop, maintain, and control ISO 9001 Quality System Procedures (QSPs), site quality documentation, and records. -Collaborate with Design, Manufacturing, Test, and Supply Chain teams to resolve quality issues, implement process improvements, and support new product introductions (NPI). -Analyze and report key quality metrics (yield, scrap, supplier performance, CAR trends) and drive continuous improvement initiative.

Requirements

• iso 9001
• capa
• ppap
• sharepoint
• french
• quality engineering

What You Bring

-Post-secondary education in Quality, Engineering, Manufacturing, or related field. -Strong working knowledge of ISO 9001 and maintaining readiness for internal/external audits (ISO, UL/ULC, FM, USCG). -Familiar with ECRs, BoM updates, deviations, and PPAP or similar approval processes. -Strong communication, problem-solving, and organizational skills. -5 to 10 years of experience in quality assurance/quality engineering in a manufacturing environment. -Effective collaborator with Design, Manufacturing, Test, and Supply Chain teams. -Occasional travel within Canada is required. -Ability to develop and maintain QSPs, quality documentation, and records. -Proficient in verifying materials and assemblies against drawings, BoMs, and specifications. -Skilled in managing non-conformances, CARs, containment, RCA, and CAPA activities. -Must be fluent in French and English. -Capable of analyzing and reporting quality metrics to support continuous improvement. -Proficient with SharePoint, quality databases, and supporting calibration programs. -Experience performing incoming, in-process, and final inspections, including FAI and supplier audits.

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Benefits

-Competitive salary -A great working environment -Group insurance benefits -Company RRSP program

About Mircom Group Of Companies

-Mircom evolved from 1960s apartment intercom roots into a global life-safety technology force. -Headquartered in Vaughan, Ontario, with North American manufacturing and branch offices spanning Canada, the U.S., and overseas. -Publicly known brands include Mircom, Secutron, and U.E.C., delivering fire detection, alarm, security, access control, and mass notification. -Products – from addressable fire panels to emergency lighting – have been deployed in airports, hospitals, residential towers, and institutional campuses. -Typical projects include smart fire/alarm installs at venues like the Pan Am Games Athletes' Village and Berenice International Airport. -Highly vertically integrated: maintains Canadian production, engineering, and service under Mircom Engineered Systems for turnkey solutions. -Addresses sectors including commercial, healthcare, institutional, and residential markets around the world.

Sector Specialisms