Schedules move ins and completes all lease paperwork with prospect.
Work in a variety of conditions, including both indoors and outdoors; noise level is usually moderate.
Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities, and terms of lease.
Processes application for approval in compliance with policies and procedures.
Interviews prospective residents and records information to ascertain needs and qualifications.
Plans and coordinates resident events.
Inspects condition of premises periodically and arranges for necessary maintenance.
Walks all move-in's prior to the move in date to ensure readiness.
Follow up with new residents after move in.
Adhere to all company policies including but not limited to safety and Fair Housing.
May be responsible for processing lease renewals.
Assists with all marketing duties including preparation of market surveys.
Ensures consistent follow-up with prospects.
Requirements
yardi
leasing
driver's license
marketing
communication
customer service
Courteous, efficient handling of resident requests and complaints.
Possible exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.
Working knowledge of property management platforms (i.e., Yardi, Entrata, Yieldstar, CRM) preferred.
One year experience as a leasing professional is preferred.
Depending on the property, a valid driver's license and automobile insurance may be required.
Strong sensory skills such as good eyesight, good hearing; ability to comprehend, speak, write and communicate.
Constant walking, standing, and sitting alternately; frequent climbing of stairs; occasional bending, stooping, kneeling, crawling, squatting, pushing/pulling, and reaching above shoulders.
Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions (familiar with the local market) preferred.
Up to one year of related experience or training; or, equivalent combination of education and experience.
Excellent communication (verbal and written), relationship-building, and customer service skills.
Strong constant finger dexterity with ability to grasp/turn.
Experience with virtual and in person community tours is preferred.
Frequently lift less than 10 lbs; Occasionally lift over 10 lbs.
Benefits
Weekend work may be required.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment process may include criminal background check, motor vehicle reporting, drug testing, and reference checks.