Senior Service Technician (Mechanical)
Vanderlande
Market‑leading global partner for logistics automation in warehousing, airports and parcel sectors.
Maintain and improve automated case picking systems, lead technical issues and team training.
9 days ago ago
Intermediate (4-7 years)
Full Time
Sydney, New South Wales, Australia
Onsite
Company Size
9,000 Employees
Service Specialisms
Automation
Material Handling
Software Solutions
Logistics Systems
Engineering
Turnkey Solutions
Sector Specialisms
Warehousing
Airports
Parcel
Role
Description
maintenance planning
service optimization
technical support
system monitoring
outage management
mentoring
- Help develop and implement plans to enhance service delivery and support the distribution centre’s goals.
- Improve maintenance plans and deliver analysis to avoid service delays.
- Optimise service delivery and advise on system maintainability.
- Lead training sessions to boost the technical skills of the service team.
- Provide excellent service by quickly resolving technical issues.Keep an eye on system performance and make improvements to boost efficiency and reliability.
- Encourage open communication and teamwork.
- Start with a Monday to Friday schedule, transitioning to rotating roster 24/7 distribution Centre.
- Lead technical outages and resolve issues to maintain system performance.
- Diagnose and fix complex technical issues to keep systems running smoothly.
- Stay updated with new technologies and find ways to improve service delivery.
- Coach and mentor junior technicians.
- Work with internal teams on maintenance and performance issues.
- Perform routine maintenance and repairs to ensure equipment operates efficiently and safely.
- Recommend and implement continuous improvement projects.
Requirements
engineering degree
analytical
leadership
fault diagnosis
electro‑mechanical
cmms
- A degree, diploma, or certificate in mechanical engineering and/or electrical engineering, or a related technical field is preferred.
- Strong analytical capabilities to interpret data, control system reports, and diagnostics for efficient asset/equipment management.
- Demonstrated leadership abilities, including experience in supervising service teams within similar environments.
- Exceptional communication skills, both written and verbal, to interact with team members and senior management combined with a willingness and ability to provide guidance and mentorship to other service team members, fostering their growth and development.
- Mechanical fault-finding and fault-rectification skills, including the replacement and configuration of various field devices (inverters, sensors, scanners etc.) and fault-rectification skills mechanically (gearboxes / bearings / sprockets / drives etc.).A customer-oriented approach to minimise disruptions during service activities in Operational environments and ensure client satisfaction.
- Experience of supporting automated systems with a good level of electro-mechanical skills.
- Proficiency in using CMMS/WMS/WCS and other industry-related software.
Benefits
- Secure Your Future with this Permanent full-time opportunity.
- An exceptional workplace culture paired with industry-leading training that sets a new benchmark for professional development
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
- id checks will be performed to verify work entitlements in australia.
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Company
Overview
Founded 1949
Year of establishment
Established in Veghel, Netherlands.
Acquired 2017
Acquisition by Toyota Industries
Joined a global logistics automation group while maintaining Dutch engineering roots.
600+ Airports
Baggage systems installed worldwide
Operates baggage handling systems across numerous international airports.
4B Bags
Annual baggage processed
Efficiently manages and transports billions of bags each year.
- Grew under the name Rapistan Lande in the 1960s, adopting 'Vanderlande' in 1989 and expanding internationally into material-handling automation.
- Delivers integrated solutions—innovative systems, smart software, and lifecycle services—to warehouses, airports, and parcel hubs.
- Its baggage systems operate in numerous airports, moving a large volume of bags annually.
- Parcel systems sort millions of items daily.
- FY2024 net revenue reached about €2.2 billion, supported by a healthy order book and steady intake.
- Typical projects include large-scale airport baggage halls, e-commerce warehouse sortation, and parcel distribution hubs.
- Specializes in airport baggage handling, warehouse automation, and parcel-sorting systems—trusted by top global retailers.
- Unusual fact: 9 of the 15 largest food retailers rely on its warehouse systems, processing deliveries for same-day promises worldwide.
Culture + Values
- The company is committed to developing its employees and enabling them to reach their full potential.
- The organization is driven by innovation and continually strives for better ways of doing things.
- The company builds long-term relationships based on mutual respect and trust.
- The organization is customer-centric and constantly aims to exceed expectations.
- The company believes in delivering excellence through high standards and accountability.
- The organization works with passion and integrity in everything it does.
Environment + Sustainability
Net-Zero 2050
Emission Target
Goals to reach net-zero emissions by the year 2050.
- Committed to reducing CO2 footprint and improving energy efficiency across operations.
- Products and solutions focus on energy efficiency, sustainability, and innovation.
- Continuously works on reducing waste and improving recycling in processes.
- Invests in sustainable technologies to support the global transition to renewable energy.
Inclusion & Diversity
- Fosters an inclusive work environment, encouraging diversity of thought, and building a workplace where everyone can thrive.
- Has made significant progress in increasing gender diversity, with women holding leadership positions across various departments.
- Monitors diversity metrics and aims to increase gender balance across all levels of the organization.
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