Help Desk Analyst

Overview

On‑site Help Desk Analyst for a medical device client, 9‑month, 40‑hr/week contract.

Requirements

• 2+ years
• itil
• windows
• apple
• active directory
• ms office

What You Bring

-2+ years of experience in an IT role -Familiarity with ITIL processes and framework -Solid knowledge of Windows OS, Apple OS, Active Directory, MS Office Suite, ticketing systems, call center, mobile devices and antivirus/spyware

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Benefits

-9-Month contract, allowing for 40 hours of work per week.

About Lumicity

-Headquartered in Los Angeles with offices in San Diego, Houston, Miami, and Chicago, the firm has scaled effectively through strategic expansion. -Specializes in recruiting for Engineering, Life Sciences, Technology, and Energy sectors, targeting high-growth industries like semiconductors, robotics, and medical devices. -Operates on contract and direct-hire models, offering contingent, retained, and executive search services to meet client needs. -Project highlights include staffing C-suite roles in oncology biotech startups, scaling digital-health engineering teams post-Series C, and sourcing cleared RF engineers for aerospace clients. -Consultants bring industry expertise and a 'human touch,' leveraging deep domain knowledge to fill niche technical roles.

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