Neighbourhood Coach

Overview

Manage ~200 homes, support tenants, handle tenancy issues and maintenance liaison.

Requirements

• negotiation
• customer-facing
• driving licence
• coaching

What You Bring

-Has a reputation for first-rate influencing, negotiating and relationship building skills -Has experience working in a customer facing role, ideally within housing management -Has access to a vehicle and a full driving licence. -Sees the best in people and has the capacity to coach

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About Bromford

-The organization has grown from a small housing society into a major regional housing association. -Headquartered in Tewkesbury, it serves some 110,000 residents. -Each year it builds around 1,000 homes, including social rent, shared ownership, retirement living, and supported housing schemes. -Strong partnerships, such as the 2018 Merlin merger and regional ventures with combined authorities, have strengthened its affordable housing pipeline. -The organization specializes in residential development, neighbourhood coaching, maintenance, and bespoke supported housing schemes such as MyPlace. -Notable projects include modular, extra-care, and specialist disability housing, often described as community lifelines. -The organization has ambitious plans to deliver 2,000 new homes annually over 30 years and 11,000 more by 2030 along the M5 corridor.

Sector Specialisms

Interview Process

-interviews will be held at the scheme office in banbury.

Security Clearance

-this position is subject to an enhanced dbs check.