Field Application Engineer (Power and Thermal Products)

Overview

Provide technical support and lead projects for power & thermal products at key accounts.

Key Responsibilities

• product testing
• on-site support
• application notes
• documentation
• troubleshooting
• product strategy

Tasks

Cross-functional collaboration: Working closely with engineering, design, marketing, and sales teams to ensure successful product development and launch. 3. Testing new product introductions to verify they perform to specifications In this Field Application Engineer (FAE) role you will be responsible for the successful implementation of the product as well as understanding user needs and applications.The role will require a high level of technical expertise and commercial judgement to achieve desired business outcomes.You will be responsible for all technical aspects of the assigned product lines to support Product Management, Sales, and other functional groups to execute the strategy across Delta businesses, partners and customers. Creating strong working relationships with key stakeholders will be important to harnessing organizational impact beyond the assigned product technology and expanding beyond to the portfolio and solutions level. This role will be responsible for on-site support at customers, key accounts, and partners - success will rely on leveraging progressive project management methodologies and an expert-level mindset. The ideal candidate will be especially curious and carry an entrepreneurial spirit. 2. Increase application know-how, developing application notes for product and architecture 2. Verifying the Manual is correct compared to Function 6. Assist Product Launch and defines areas of product improvement for next gen Power and Thermal FAE focus on developing, managing, and optimizing products and solutions related to power supply converters, inverters and thermal products for cooling systems. 1. Work with PM and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate 5. Attend tradeshows and support technical conversations with potential customers 4. Supplying any issues/bugs/errors back to the R&D team Communicate ideas to a team and see the bigger picture of how your work will be used by others in the organization 2. Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance o Develop and maintain relationships 4. Support Email, Web, and Phone call service requests Staying up to date with industry: marketing trends, technical advances, and expertise 3. Support Sales team and Customers with product training. On-site technical support: Utilizing the knowledge to resolve customer’s technical issues and demonstrate the product performance Product vision and strategy: Defining the long-term vision, strategy, and roadmap for power and thermal management products. 3. Develops Power Points for Sales team to use when promoting the product

Requirements

• power electronics
• thermal solutions
• ee degree
• 5+ years
• pre‑sales
• data analysis

What You Bring

Thermal Solutions: Established understanding the DC axial Fan, EC Fan, Liquid Cooling Solution, HPAM, Pump device, Solenoid products in the mentioned industries. Technical capability to understand the product and applications (what it is, where to sell it, how to compete) Technical understanding of Power and Thermal Products Skills: Research, Data Analysis, Planning, Communication, Cross-functional collaboration, Strategic thinking 1. Pre-Sales application demonstration, design-in, test/POC, documentation Power Electronics Product: Established understanding in Power Electronics in the AC/DC converter, DC/DC converter, DC/AC inverter, battery knowledge, Industrious Battery Charger, AC and DC Motor Drives for various industries including Industrial Logistics, E-mobility, Energy, Agriculture, Medical, Lighting and Automation. Familiarity with industrial market segments such as: Appliance, Food & Beverage, Material Handling, Off-road vehicles, CNC machines, Energy, Packaging, Oil & Gas. o Detailed and results oriented with a strong sense of initiative in tackling tasks Technical expertise: Communicating technical information effectively and understanding the technical details of the products. Take responsibility, being comfortable with making decisions, and taking ownership of the role & the product Able to create steps necessary to achieve realistic results-oriented goals 1. Deep understanding of the product and all its functions – become the GO-TO tech expert o Highly motivated self-starter with time management skills o Ability to adapt to Delta’s unique and dynamic culture o Ability to manage multiple projects and activities at one time B.S.E (EE, ME or related) & 5+ years’ experience of related product experience, product management methods o Effective presentation skills in front of customers o Ability to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer o Able to travel out of state and country 20-30% Product Knowledge

People Also Searched For

Benefits

5. Product Pack or Kit Development & Test

About Delta Electronics Americas

-specializes in power and thermal management solutions -serves a broad range of industries, including energy, infrastructure, and industrial sectors -offers cutting-edge solutions in power electronics, automation, and connectivity -works in diverse fields such as smart buildings, industrial automation, and energy-saving technologies -focuses on innovation in projects like energy-efficient power systems and renewable energy solutions -portfolio includes large-scale infrastructure projects and advanced HVAC systems -recognized for reliable, eco-friendly technologies that optimize energy consumption and performance -notable projects include critical infrastructure installations and smart grid technologies -committed to quality and sustainability, earning recognition as a leader in energy efficiency solutions

Sector Specialisms