Restoration Supervisor

Overview

Supervise restoration techs, manage projects, and ensure customer satisfaction.

Key Responsibilities

• team mentoring
• customer relations
• safety management
• project documentation
• budget control
• on-call support

Tasks

-Coach and Inspire: Train and mentor your team to develop their skills and confidence. -Be the Face of SERVPRO: Build positive relationships with customers and ensure their satisfaction. -Be a Problem-Solver: Identify safety hazards and implement solutions to keep everyone safe. -Lead the Charge: Mentor restoration technicians, set clear expectations, and maintain high standards on every project. -Own the Details: Document job progress, manage labor, and ensure projects stay on schedule and within budget. -Step Up in Emergencies: Participation in an on-call rotation, assisting with local and out-of-town storm recovery efforts is required.

People Also Searched For

Benefits

-Competitive pay with opportunities for growth.

About Servpro Team Wall

-From a single franchise, the business has grown into a multi-state disaster recovery team. -Based in Maryland with locations in Pennsylvania and Virginia, the group handles emergencies from minor leaks to major storms. -They offer end-to-end service—from initial mitigation to full reconstruction—under one trusted banner. -Typical projects include fire and water damage restoration, mold remediation, biohazard cleanup, and post-construction cleaning. -Equipped for both residential kitchens and large commercial losses, they tailor solutions to each client's scale. -Standout capabilities include 24/7 emergency response, media blasting, HVAC and duct cleaning, contents restoration and storage. -Known for a community focus, the team has built a reputation for reliability across multiple metro areas.

Sector Specialisms