Community Assistant - Maplewood (Student Living)

Overview

Assist with leasing, admin duties, resident services, and community events for student housing.

Key Responsibilities

• virtual tours
• lead generation
• appointment scheduling
• resident support
• lease administration
• move coordination

Tasks

-Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments. -Performs on-campus marketing outreach to generate Community awareness and qualified traffic. -Answers incoming calls and sets appointments for prospects to tour the property. -Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices. -Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals. -Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). -Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials. -Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files. -Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance. -Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for

Requirements

• onsite
• 10 hours
• university
• good standing

What You Bring

-Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations. -Must be available to work a minimum of 10 hours per week. -Must be enrolled at a local university and be in good academic standing.

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Benefits

-401(k) with Company Match (eligibility required) -Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. -Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. -For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. -Employee Assistance Program -Paid sick time

About Greystar

-Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse. -Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs. -Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania. -Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction. -Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator. -With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.

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