Inside Sales Representative - Building Mesh

Overview

Manages customer relationships, quotes, orders, and sales support for steel mesh products.

Key Responsibilities

• quote configuration
• order creation
• call reporting
• documentation prep
• customer profiles
• market data

Tasks

-Secures and reports market data verbally and via call reports. Collaborates with Sales Manager and Inside Sales Supervisor regarding sales strategies for specific accounts as well as for specific geographical regions. (10%) -Determines eligibility of callers to become customers. If eligible, secures information needed for the processing of new account credit information. (1%) -Carries out responsibilities in accordance with the organization’s policies and applicable laws -Creates orders after sales are made and monitors through the credit, production, shipment and delivery processes. Updates customers as needed. (15%) -Communicates with customers to follow up on inquiries, pending orders, inventory needs and market trends. (12%) -Travels as required by Sales Manager to customers, IWP manufacturing plants and industry-related conventions and shows. (1%) -Assists ISS with handling outside processing, ICTs and Discreet Job entry as directed. Assists co-worker’s customers as directed by ISS. (1%) -Prepares, prints and sends documentation requested by the customer such as ASTM letters, Mill Certifications, MSDS reports, Leeds documents, Proof of Deliveries and other various forms. (4%) -Provides information for customer claims and complaints to be processed accurately and in a timely manner. Works directly with departments involved (such as Production, Traffic and Shipping) and monitors progress to assure resolutions satisfactory to Insteel and customers. (2%) -Updates and maintains individual customer profiles for each account with accurate contact/mailing information, price lists, credit lines, specific customer requirements, competitors and tonnage sold. (2%) -Keeps current on inventories, lead times, and machine capabilities. (1%) -Creates and maintains a call report for each customer. Logs all pertinent written and verbal correspondence between the customer, ISR, NSM and ISS in the call report. (15%) -Solicits, configures quotes and sells to meet/exceed sales objectives. (35%) -Prepares reports as directed by Sales Manager and Inside Sales Supervisor. (1%)

Requirements

• sales/marketing
• manufacturing
• problem solving
• time management
• associate degree
• communication

What You Bring

-Knowledge of sales/marketing or knowledge of manufacturing methods and techniques -Routine office equipment such as telephone, copier, fax, printer, etc. -Excellent problem-solving and critical thinking abilities to analyze complex issues and develop effective solutions -Demonstrated initiative and resourcefulness in researching, troubleshooting, and resolving challenges -Strong problem-solving and critical thinking skills -An equivalent combination of education and work-related experience may be acceptable. -A minimum of 6 months’ work-related is required -Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment -Ability to maintain confidentiality and handle sensitive information with integrity -Professional, technical or administrative training (2-year Associate Degree); -Comfortable working both independently and collaboratively within a team -Demonstrated ability to work collaboratively within cross-functional teams and across organizational levels -Strong verbal and written communication skills

People Also Searched For

Benefits

-Opportunity for professional growth -Paid time off including holidays and vacation -Competitive base pay with bonus eligibility based on company performance -Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)

About Insteel Industries, Inc

-Began as a family-rooted steel wire reinforcement maker and grew into an NYSE-traded industry leader. -Produces prestressed strand, welded mesh, concrete-pipe reinforcement, and custom wire solutions. -Specializes in engineered mesh and cast-in-place reinforcement for foundations, walls, slabs, bridges, and pipes across sectors like aviation, healthcare, and industrial. -Supplies nonresidential construction markets with cost-efficient, labor-saving engineered products backed by in-house estimating, BIM, and project management. -Financially stable with public stock under ticker IIIN, competitive unit costs, and strategic facility placement reducing freight and raw-material conversion expenses. -Unusual: the only U.S. firm combining engineering, detailing, manufacturing, and logistics under one roof for welded wire reinforcement projects.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; applicants must already be authorized to work in the u.s.