HVAC Account Manager

Overview

Manage HVAC/plumbing service team, ensuring projects, customer relations, and profitability.

Key Responsibilities

• project delivery
• budget oversight
• policy management
• warranty management
• team leadership
• dispatch scheduling

Tasks

-Ensure timely and high-quality completion of service, repair, and maintenance projects. -Monitor financial performance of the service department, including budgets, margins, and profitability. -Develop, implement, and monitor service department policies, procedures, and safety standards. -Manage service agreements, warranty work, and emergency calls. -Lead and manage a team of HVAC and plumbing service technicians, dispatchers, and support staff. -Collaborate with sales and project teams to expand service opportunities. -Maintain compliance with local, state, and federal codes, as well as company standards. -Provide technical support and guidance to field staff as needed. -Build and maintain strong customer relationships, ensuring satisfaction and repeat business. -Oversee scheduling, dispatching, and work assignments to maximize efficiency and productivity.

Requirements

• safety
• driving
• climbing
• mobility
• physical

What You Bring

Employees in this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

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Benefits

-Medical, Dental, Vision, and Life Insurance -Weekly Pay -Fuel Card and Vehicle Allowance -7 Days of Holiday Pay -Company Laptop and iPhone -Years of Service Appreciation Program -401K Retirement -Profit Sharing Program -Paid Vacation

About way mechanical

Nope

Sector Specialisms