Learning and Development Coordinator

Overview

Coordinate and support learning and development programs and training initiatives

Key Responsibilities

• training delivery
• curriculum design
• lms management
• feedback analysis
• compliance training
• knowledge audits

Tasks

The Learning & Development (L&D) Coordinator reports directly to the Learning & Development Manager, serving as a key support role within the L&D team. This position is responsible for providing comprehensive administrative and logistical assistance to the Learning Manager in the planning, delivery, and evaluation of all company training programs. The L&D Coordinator is essential in supporting and driving the strategic goals for organizational growth and development. The ideal candidate will be highly organized, proactive, and committed to fostering a culture of continuous learning. -Provide on-going training for staff which includes cross-training for all employees’ learning functions and refresher training. -Collaborate with department leaders to design and deliver job-specific training programs tailored to business goals and initiatives. Standardize templates, forms, and processes for training materials to ensure consistency across the organization. -Conduct new hire training in classroom and operations settings as outlined in company training plan/strategy along with ongoing hands-on training/on the job training. -Standardize templates, forms, and processes for training materials to ensure consistency across the organization. -Stay current with industry best practices by gathering information from industry forums and conferences and presenting relevant insights to senior leadership. -Support with trainings for external partners, e.g., airlines and services companies, on LGP operational procedures so they are versed and can disseminate the information to their staff. -Collect, organize, and summarize feedback and metrics to support the evaluation of program effectiveness. -Work on ongoing compliance and leadership training for the organization. -Coordinate with leaders on the development and organization of technical and operational training materials for classroom and online delivery. -Support the implementation and evaluation of programs that foster employee career progression. -Manage the technologies and resources required to develop, manage, and deliver training. -Research and recommend new training methods. -Support the L&D components of new associate onboarding, including tracking completion and coordinating logistics. -LMS and Data Management: Utilize the Learning Management System (LMS) to accurately maintain employee training records, track program penetration, and generate reports on assessment, attendance, program adoption, and impact for L&D management. -Conduct knowledge audits and assessments during the training process and recurring as needed. -Support broader HR initiatives and perform all other duties as assigned. -Create and maintain department communications and process materials, ensuring accuracy and program support.

Requirements

• excel
• powerpoint
• articulate storyline
• lms
• bachelor's
• 3+ years

What You Bring

-Strong Excel, PowerPoint, Word skills -Comfortable working in a dynamic environment and able to adjust priorities as needed. -Strong presentation, instructional, and facilitation skills. -Familiarity with various reporting and survey tools -Ability to identify issues and propose practical solutions. -Knowledge of SMS (safety management system) -Experience creating, designing, and implementing leadership and compliance training. -Strong communication skills, both written and oral. -Experience organizing workshops, seminars, or training sessions. -Ability to work collaboratively with others to solve issues. -Comfortable using Learning Management Systems (LMS) and virtual training platforms. -Ability to exercise excellent judgment in fast paced environment. -Articulate Storyline -Similar Learning Management systems -Experience in an aviation/airport setting or customer experience preferred. -Demonstrated ability to provide constructive feedback in a professional manner. -Ability to work on various shifts as needed. -Capable of collecting, analyzing, and reporting on training metrics and feedback with focus on continuous improvement. -Bachelor's degree or equivalent work experience -Professional certifications in Training & Development -Minimum 3+ years position-related experience

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