Client Services Coordinator

Overview

Coordinate client services and admin tasks for occupational health team.

Key Responsibilities

• invoicing
• timesheets
• client meetings
• booking system
• admin tasks
• communications

Tasks

-Monitor client charges and produce invoices -Input weekly electronic timesheets accurately (full training will be provided) -Attend regular client meetings via video call -Use and understand our bespoke booking system to schedule appointments and update relevant parties as required (full training will be provided) -Perform routine administrative tasks and undertake any ad-hoc duties -Answering all incoming communications from clients, suppliers and the wider OH team

Requirements

• ms office
• detail oriented
• communication
• customer service
• teamwork
• administrative experience

What You Bring

-Competent user of the MS office suite and able to complete Pivot and Vlookups -Strong attention to detail and critical eye for accuracy with a right first-time attitude -Ability to work under pressure within tight deadlines with a flexible approach -Strong written and verbal communication skills -Great interpersonal and communication skills with a high focus on customer service and able to build and maintain relationships with key clients and service users -Able to work as part of a team as well as independently -Excellent organisation skills with the ability to prioritise -Prior strong office based administrative experience gained in a busy environment

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About Rps

-Delivers innovative solutions across sectors from planning to execution. -Strong expertise in large-scale projects like infrastructure, energy, and environmental consulting. -Notable work includes wind farms, transport infrastructure, and urban development consultancy. -Multidisciplinary approach integrates engineering, design, and environmental expertise. -Committed to sustainable outcomes and addressing complex industry challenges.

Sector Specialisms

Interview Process

-competency interview