Sales Consultant - New Homes

Overview

Sell and manage new luxury retirement homes, guiding prospects from enquiry to move‑in.

Key Responsibilities

• lead management
• crm maintenance
• customer care
• sales targets
• event support
• relationship building

Tasks

-Convert enquiries into qualified viewings, reservations, and completions, consistently achieving sales targets. -Uphold RVGs values, promoting a culture of community, care, and excellence. -Support marketing events, open days, and local networking to raise awareness and drive interest. -Deliver outstanding customer care, acting as the single point of contact for all prospects. -Take full ownership of sales activity for the development - from lead management to completion. -Build strong relationships with prospective residents and their families, helping them make positive choices about their next chapter. -Maintain meticulous CRM records and follow processes to ensure compliance and accuracy. -Collaborate with the Village Manager and wider team to ensure smooth handovers and an exceptional move-in experience.

Requirements

• uk licence
• negotiation
• crm
• kpis
• new homes
• communication

What You Bring

-A full UK driving licence -Excellent negotiation and closing ability -Confidently present the lifestyle, amenities, and benefits of the development - both off-plan and in-person as residents begin to move in. -A consistent record of achieving or exceeding KPIs -Confidence using CRM systems and digital sales tools -Proven experience in new homes, estate agency, or retirement living sales (ideally including off-plan experience) -Exceptional communication and relationship-building skills

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Benefits

-Flexibility to work weekends as required -Enhanced maternity, paternity, and adoption pay -Competitive salary + great commission structure -Learning, development, and volunteering opportunities -Pension scheme -Retail discounts & wellbeing initiatives -Birthday day off -Employee Assistance Programme -Life assurance -Enhanced annual leave

About Retirement Villages Group Ltd

-Retirement Villages Group Ltd is a leading provider of retirement communities across the UK. -Founded with the goal of offering a range of retirement living options, the company operates several premium, purpose-built villages. -The company focuses on providing residents with high-quality housing options and a supportive community. -Each development includes amenities and services tailored to enhance the quality of life for older adults. -With a diverse portfolio of properties, Retirement Villages Group Ltd has expanded significantly in recent years. -The company is known for creating vibrant, sustainable communities that cater to both independent and assisted living needs. -In addition to residential services, the company provides a range of on-site facilities including healthcare services and leisure activities. -Their developments are located in scenic areas, offering peaceful, safe environments for retirement living. -Retirement Villages Group Ltd is committed to maintaining high standards in both design and care services.

Sector Specialisms