Sr. UX Designer, FolioGuard

Overview

Lead UX design for AI-powered insurance platform within a B2B2C SaaS ecosystem.

Key Responsibilities

• wireframes
• prototypes
• user research
• usability testing
• design strategy
• ui patterns

Tasks

-Meet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios, provisional personas, and story mapping -Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business -Inspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design -Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent and high-quality user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teams -Evangelize a cohesive user experience via the consistent use of UI patterns -Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes, and visual design to help communicate and validate design ideas -Facilitate user research, in collaboration with the team, to test prototypes and conduct ongoing usability testing of the working software -Participate in executing a comprehensive Design Strategy and work towards meeting usability benchmarks and KPIs -Ongoing, close collaboration with team members during the sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design

Requirements

• figjam
• figma
• agile ux
• accessibility
• 5+ years
• html/css

What You Bring

-Demonstrated proficiency in low-fidelity design tools (such as FigJam) and advanced knowledge of design prototyping tools (such as Figma). Experience working with a complex design system. -Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design. -Basic knowledge and understanding of web accessibility standards -Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus -Understanding of regulatory requirements (Fair Housing) is a plus. -A cutting-edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices and a thorough understanding of graphic design, page layout, and typography. -Minimum of 5 years of experience in user experience-focused roles, focusing on consumer experiences, ideally in B2B2C and/or multi-sided marketplaces. -Strong technical aptitude, product sense, and curiosity combined with a genuine love for products, people, and user experience -Working knowledge of HTML/CSS basics, with direct experience optimizing design quality, consistency, and delivery around these technologies.

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About Appfolio

-Founded in 2006 by Klaus Schauser and Jon Walker, AppFolio emerged to simplify property management through centralized cloud software. -Its flagship product, AppFolio Property Manager, integrates accounting, leasing, marketing, maintenance, and reporting into one platform. -In 2012 it acquired MyCase, later divesting it in 2020 to refocus solely on real estate solutions. -AppFolio has expanded via acquisitions like RentLinx, WegoWise and Dynasty Marketplace to enhance listing presence, analytics, and AI capabilities. -Typical customers range from small landlords to large portfolios, covering single-family, multifamily, commercial, student housing, and community associations. -Its Stack™ Marketplace enables seamless third-party integrations tailored to unique workflows. -In 2024 it introduced Realm-X, a generative AI assistant that automates tasks like report generation, messaging, and maintenance coordination. -Known for rapid feature rollout, mobile-first investor tools, and embedded AI, it stands out in real-time property and investment management.

Sector Specialisms