Account Manager

Overview

Manage education PFI projects, leading team, finances, compliance, and client relations.

Key Responsibilities

• cost management
• p&l control
• budget forecast
• kpi auditing
• asset maintenance
• risk mitigation

Tasks

-Work closely with the onsite team to ensure that cost data is current, benchmarks are in place and efficiency drives enhance the performance capability. -Full P&L responsibility, maintain accurate monthly control of accrued income, Debt, profit and cash, taking proactive action in each area as required. -Ensure that the client receives services within the contractual terms, ensuring these are delivered in a cost-effective way. -Liaise and support key internal and external stakeholders. -Seeks new ways to drive revenue and grow the account. -Project Management of additional and lifecycle works, ensuring compliance within the contract and governance arrangements. -Support the FM Operations team in identifying risks. Demonstrate ownership to ensure that the risks are mitigated and actioned as appropriate by appointed and competent persons. -Ensure the contract is performing within the agreed PFI contractual KPI's and SLA's. -Ensure that the budget is adhered to and all levels of expenditure are within the set account targets. -Management of people to include development and succession planning within the contract to ensure opportunities are created and key personnel are retained. -Build long term and sustainable customer relationships whilst maintaining the highest standards of presentation, personal integrity and customer support. -Full contractor management, ensuring compliance with internal and client protocols. -Ensure forecasting is accurate and in line with company expectations. -Ensure the contract complies with the integrated management system - Quality, Health and Safety and Environment (QHSE) and processes and procedures are developed, approved and routinely audit.Must undertake an enhanced DBS -To deliver an effective KPI audit regime. -Achieve set, standards and operate to the performance criteria. -Ensure high standards are maintained to include compliance to standards, health and safety particularly statutory compliance across all services lines. -Ensure full understanding of any changes and development in legislation and working practices that may affect the company's operations and/or present new opportunities. -To develop and implement an effective asset maintenance and lifecycle programme. -Identify organic growth opportunities through innovation and new initiatives.

Requirements

• facilities management
• ms office
• p&l
• professional qualification
• leadership
• negotiation

What You Bring

-Self-motivated and able to work on own initiative within a team environment. -Proven track record in total facilities management in a PFI environment. -Task focused as well as people centred. -Good negotiation skills at a senior level. -Must have a minimum of two years' experience in managing hard and soft services. -Ability to interpret and utilise financial and commercial information. -Highly IT literate in the MS Office suite. -Strong sense of urgency and desire to succeed. -Exceptional leadership and people management skills, experienced in leading multi discipline team. -Excellent interpersonal, communication and presentation skills. -Suitable professional qualification or thorough experience in similar role. -Strong commercial acumen, with the ability to manage P&L accounts.

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Sector Specialisms

Security Clearance

-must undertake an enhanced dbs check. -criminal offence for barred individuals to apply; dbs filtering rules apply.