Senior Facilities Assistant

Overview

Senior Floor Captain delivering client service & team management in Manchester.

Key Responsibilities

• account manager
• client support
• team management
• monthly reporting

Tasks

-Step up into Account Manager role in periods of absence -Take ownership and responsibility in providing support and resolution for our client’s teams ensuring a 5 star service is experienced by all -Provide good and effective management of the team reporting into you -Provide monthly stats for your area of responsibility

Requirements

• flexibility
• sia licence
• bs7858
• customer service
• staff management
• operational delivery

What You Bring

SIA licence is desirable, but licence will be required during probation period. Anabas is currently seeking to employ an experienced Senior Floor Captain to provide an exceptional client experience through the delivery of their duties in Manchester. The Senior Floor Captain role is very client interactive and therefore needs the position holder to be able to provide great customer service, high standards in operational delivery and ability to understand what is needed to ensure the client requirements are met. The position holder will have step up responsibilities for the contract Account Manager and will also have staff responsibilities so must know how to motivate, manage and coach the staff reporting into them. BS7858 security screening is required for this role. -Flexibility in times of work and approach to undertaking other tasks which may sit outside of the Senior Floor Captain role

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Benefits

Training will be given to enable you to carry out your role effectively. -33 days holiday per year including Bank Holidays. -Life Insurance 1 X annual salary -Cycle 2 Work scheme. -Recognition and Reward scheme. -Training & development opportunity. -Company events. -Salary - £32,000 -Employee Assistance Programme.

About Anabas

-Founded with a vision to provide exceptional facilities management services. -Specializes in integrated facilities management across multiple sectors, ensuring client satisfaction. -Experience spans over decades, with expertise in both public and private sector projects. -Known for providing efficient solutions for large-scale projects in diverse industries. -Works with a wide range of sectors including residential, commercial, and industrial buildings. -Has a proven track record of supporting the infrastructure and utilities sector with specialized services. -Emphasizes delivering projects on time and within budget, maintaining high standards of service.

Sector Specialisms

Security Clearance

-bs7858 security screening required