Administrator

Overview

Admin support for fire/security department handling paperwork, orders, and customer service

Key Responsibilities

• maintenance lists
• equipment ordering
• transaction logging
• job files
• timesheet input
• unbilled monitoring

Tasks

-Assist with the production of engineer routine maintenance lists, cancelled jobs, logs and report on progress as necessary. -To follow supply-chain processes and help ensure equipment is ordered, delivered and logged as appropriate, and highlight any outstanding requirements. -To take calls from Engineers, Customers and Colleagues (as appropriate) and to assist in the resolution of any issues or concerns. -Ordering of uniforms and personal protective equipment for Engineers, in line with relevant procedures. -Ensure all transactions are logged accurately and in a timely manner and highlight any outstanding requirements -To maintain customer job files, ensuring that all necessary information is accurately recorded (in hard and electronic format as appropriate), to ensure that full customer history and data is readily available. -Input engineer timesheet information on a weekly basis in line with set timescales and processes. -Monitor unbilled work orders to meet SLA.

Requirements

• attention to detail
• motivation
• teamwork
• microsoft suite
• communication

What You Bring

-High levels of accuracy and attention to detail. -Possess high levels of drive, motivation and commitment with the ability to work under pressure. -Works well as part of a team, supporting colleagues and helping out willingly when required -Have strong working IT Knowledge, and experience using the Microsoft Suite of products e.g. Word and Excel -Good people and communication skills, able to explain situations clearly, both verbally and written.

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Benefits

-Liftshare Community - an app designed to make your commute more affordable, sustainable and enjoyable -Employee Referral Scheme (£1000) -Free Onsite Parking -A Central Benefits Platform offering a wide variety discounts -Company Pension (5% matched) -Free Mortgage Advice -Health & Wellbeing Resources -Cycle to Work Scheme -25 days holiday, plus bank holidays -Life Assurance (4 x Basic Salary) -Bravo scheme: Incentivising high achieving employees

About Chubb Fire & Security Group

-protecting businesses and homes. -protecting businesses and homes. -protecting businesses and homes. -protecting businesses and homes. -protecting businesses and homes.

Sector Specialisms