Account Manager, Eastern Region

Description

• Proactively lead a strategic customer account planning process, developing mutual performance objectives.
• Negotiate pricing and contract terms with current and potential customers to achieve the company's profitability goals.
• Identify and develop growth opportunities by collaborating with customer service, marketing, operations, logistics, finance, and other Graymont functions to capitalize on these opportunities.
• Support the credit department regarding overdue accounts and assist in their collection.
• Maintain close relationships with clients at various organizational levels, including senior management, operations, technical services, and supply chain.
• Participate in preparing the sales budget and operational plans, and regularly provide accurate updates to sales forecasts.
• Apply technical and chemical knowledge and skills to the lime industry to optimize business relationships while actively contributing to maintaining and developing client accounts.
• Adhere to established sales processes, including the use of various tools for producing reports and statistics required by the director.
• Develop a key understanding of the overall lime market and its various challenges (supply chain, competition).
• Understand customers' diverse operations to provide technical support regarding the use and handling of our products. Work collaboratively with plant personnel to meet customer expectations for product quality.

Requirements

• Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations.
• Software Proficiency: Proficient in the MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Collaborative: You thrive in a multi-disciplinary team environment and believe that we can go further, faster by working together.
• Problem-Solving Strategist: You enjoy finding solutions to technical or other problems. You think outside the box and use your experience and intuition to determine if these solutions are feasible.
• Strong Technical and/or Chemical Knowledge: Demonstrates, with concrete examples, a deep understanding of chemical and technical concepts to solve complex challenges and provide innovative solutions in a constantly evolving environment.
• Professional Experience: A minimum of five (5) years of experience in sales. Experience in industrial markets and the mining sector is an asset.
• Travel: Ability to travel within the Eastern Canada region (estimated 30% to 50%) and occasionally across North America.
• Communication: Bilingual proficiency in English and French is required.
• Innovator: You approach situations with innovative ideas and unconventional thinking that drive progress and elevate the role.
• Technical and/or Chemical Expert: Your expertise and knowledge of chemical and technical concepts allows you to anticipate and solve complex problems, and you are passionate about the concrete application of this knowledge to optimize industrial processes.
• Education: Bachelor's degree in engineering, technical studies (engineering, chemistry, etc.), or a similar discipline. Equivalent experience will be considered.
• Beneficial Experience: Operational experience to understand customer pain points and the practical application of products.
• Results-Oriented Professional: You work with a sense of urgency, are results-driven, and excel in an interdisciplinary and entrepreneurial environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance