Duty Manager

Overview

Manage building technical services, lead maintenance team, ensure compliance and vendor performance.

Key Responsibilities

• preventive maintenance
• energy conservation
• vendor management
• risk inspection
• cost submission
• sla monitoring

Tasks

-Maintaining service level agreements and keeping performance indicator scores above excellence. -Maintain history cards for all equipment’s. -Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns. -Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. -Conduct inspections at site regularly to check for risk / defects areas. -Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. -Review work of subordinate staff and provide guidance when needed. -Ensure work permits are in place and safe working practices /procedures are followed. -Manage and maintain electromechanical / utilities services at the site with the help of technician team. -Be responsible for hiring, training and development of shift engineers and maintenance staff. -Create corrective, preventive and emergency response action plans. -Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. -Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary. -Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same. -Planning and implementing for energy conservation. -Prepare and implement planned preventive maintenance (PPM). -Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. -Facilitate the services under the Slogan “No Safety No Work”. -Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance. -Ensure proper signoffs for attendance and all the required details for cost sheet submission. -Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule -Overseeing all vendor quotations and invoices. -Take part in evacuation Drills and be a part of ERT/QRT team. -Maintain engineering and other reports like DMR and MMR.

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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