HVAC TB Service Manager

Description

• Work with direct reports and Team Technical Leads to create effective development performance plans.
• Take responsibility for safety performance and program compliance.
• Manage customer relationships and drive issue resolution.
• Respond and assist with the closure of warranty-related issues.
• Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable.
• Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports.
• Recruit, hire and retain team staff.
• Set and monitor goals for overall team growth and profitability.
• Assist with monthly forecasting and management of overhead accounts.
• Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner.
• Lead the efforts of the Service Team to ensure productivity, consistency and quality.
• Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders.
• Maintain optimum team staffing levels through labor forecasting, planning, and management.
• Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors.

Requirements

• College degree or equivalent combination of education and experience.
• 5 years of supervisory experience and 1-2 years related site coordination and project management experience.
• Bachelor’s in a technical field.
• 5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls.
• Strong computer skills in a Microsoft Office environment.
• Excellent verbal and written communication skills.
• Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels.
• A minimum of 10 years’ experience in the HVAC field.
• Experience using service management software and financial accounting systems.

Benefits

• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Competitive salary
• Extensive product and on the job/cross training opportunities With outstanding resources

Training + Development

Interview process

Visa Sponsorship

Security clearance