Microsoft 365 Lead

Overview

Manage, optimise, and secure Microsoft 365 services and support collaboration.

Key Responsibilities

• m365 monitoring
• security ops
• email admin
• teams admin
• sharepoint mgmt
• power platform

Tasks

-Monitoring and Reporting: Utilize Microsoft 365 reporting tools and dashboards to monitor usage, security events, and system health. -Change Management: Plan and execute upgrades, migrations, and new feature deployments in a structured manner. -Email Administration: Oversee Exchange Online mailboxes, distribution lists, policies, and anti-spam settings. -Security and Compliance: Implement and maintain security measures, including Multi-Factor Authentication (MFA), conditional access policies, data loss prevention (DLP), and auditing. -Participation in on-call rotation and disaster recovery activities may be required. -Training and Documentation: Develop user guides, conduct training sessions, and document procedures for internal staff. -Staying Current: Keep up to date with Microsoft 365 roadmap, new features, updates, and best practices. -Disaster Recovery and Backup: Ensure that appropriate backup strategies are in place for Microsoft 365 data and services and participate in disaster recovery planning. -Entra Administration: Manage user accounts, groups, and licenses in Microsoft 365 Admin Center. Monitor license usage and suggest cost-saving strategies. -Troubleshooting and Support: Provide Tier 2/3 support for Microsoft 365-related issues, escalate complex problems, and coordinate with Microsoft support when necessary. -May require occasional after-hours or weekend work for critical updates or incident response. -Microsoft Teams Administration: Configure Teams settings, manage channels, guest access, policies, and app integrations. -SharePoint and OneDrive Management: Administer document libraries, sites, permissions, sharing settings, and data retention policies. -Power Platform Management: Oversee environment setup, app deployment, user permissions, data policies, and integration workflows. -Microsoft 365 Tenant Management: Oversee the administration of Microsoft 365 tenants, including Exchange Online, SharePoint Online, Teams, OneDrive, and other associated services. -Setup and configuration of Privileged Identity Management (PIM), Single Sign-On (SSO) and Security Assertion Markup Language (SAML).

Requirements

• powershell
• azure ad
• mdm
• m365 admin
• 5+ years
• certifications

What You Bring

-Strong analytical and problem-solving abilities. -Familiarity with Office 365 migration tools and processes. -Strong PowerShell scripting skills for automation and bulk operations. -Understanding of network fundamentals and cloud architecture. -Adaptability: Comfortable working in a dynamic environment with frequent changes in technology and business needs. -Experience with Azure Active Directory and related security controls. -Experience with mobile device management (MDM) and endpoint protection. -Education:Bachelor’s degree in computer science, Information Technology, or a related field preferred. -Based in Ireland, the UK or Poland. -Innovative Thinking:Willingness to suggest new tools and approaches to improve productivity and security. -Ability to prioritize tasks and manage multiple projects simultaneously. -Attention to detail and commitment to quality. -Proactive attitude toward learning and adopting new technologies. -Strategic Mindset: Ability to align Microsoft 365 features and capabilities with organizational goals. -Certifications:Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Security Administrator Associate, or Azure certifications are highly desirable. -Excellent communication and interpersonal skills for interaction with technical and non-technical staff. -Experience:5+ years of experience with Microsoft 365 administration in a mid-to-large enterprise environment. -Knowledge of compliance, retention, and data governance policies. -Proficiency with Microsoft 365 Admin Center, Exchange Online, SharePoint Online, Teams, and OneDrive. -Ability to work independently and as part of a team.

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Benefits

-This position offers a hybrid work environment, requiring onsite presence 2-3 days per week.

About Pm Group

-Founded in 1973, with a mission to deliver high-quality engineering and project management solutions. -A trusted partner for some of the world’s leading companies in sectors like energy, industrial, and pharmaceuticals. -Expertise spans design, construction, commissioning, and project management across diverse industries. -Recognized for delivering complex, large-scale projects across Europe, North America, and Asia. -Notable projects include work in renewable energy, manufacturing, and critical infrastructure. -Continually evolving with a focus on sustainable and innovative solutions to meet future demands.

Sector Specialisms