Leasing Associate

Overview

Leasing apartments, achieving occupancy goals, and providing resident service.

Key Responsibilities

• leasing sales
• prospect qualification
• property tours
• move-in coordination
• paperwork processing
• complaint management

Tasks

-Answers telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing a PAA apartment home; performs follow-up action(s) for every prospect. -Utilize sales tools including rapport building, qualifying, closing during each sales interaction/presentation. -Escort prospects to an apartment home and to all amenity areas, using stairs as necessary. Also drive a golf cart or other motor vehicle with prospects as passengers and operate keys in door locks and key closet. -Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance. -Communicates move-in/move-out apartment status to other team members; ensures apartments are move-in ready; takes action to ensure move-ins occur to satisfy new resident and minimize apartment vacancy. -Follow-up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects. -Achieves daily, weekly, monthly individual leasing goals to contribute to team/property leasing goals established by operational budget. -Make suggestions that will maximize revenue and cash flow. -Stays current on relevant market issues and competitive information. -Maintain a minimum of 20% conversion ratio of total traffic. -Communicate with residents and prospects in a manner consistent with PAC's standards. -Read and/or listen to resident requests/complaints. -Responds to and/or follows up on resident requests; logs requests as needed. -Call the answering service as necessary for messages and follow up on all messages. -Performs light bookkeeping and financial activities (calculating monthly rents, pro-rated rents, preparing letters for delinquent payments, etc). -Receive resident complaints in a calm, open, and professional manner. -Completes all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely. -Qualifies prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect. -Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Pick up trash and run trash compactor when necessary, and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to prospect ready standards. -Performs office administrative activities (key track/key release, accepting resident packages, entering information on computer database, etc). -Tours the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests/prospects; answers questions about amenities, apartment homes, and the local community. -The Leasing Consultant conducts daily leasing activities; including attaining leasing goals (occupancy and rent growth), building, and managing rapport to generate interest, desire, and satisfaction for the PAC community. The Leasing Consultant also provides the ultimate in service to our residents; completes lease paperwork, and all other duties that correspond to leasing activities. Ultimately, a Leasing Consultant sells prospects and residents on the quality of the PAC brand and the lifestyle of a PAC apartment home. -Process all paperwork and set up file for move-in.

Requirements

• social media
• leasing
• driver's license
• transportation
• saturday
• uniform

What You Bring

-Social media marketing experience preferred. -Valid driver's license (free from major moving violations) and dependable transportation. -Multi-family leasing experience preferred. -Needs to be available to work Saturdays. -A complete clean and neat uniform must be worn when working on any PAC Property including weekends, if applicable. Personal appearance must be always clean and neat, according to PAC policy.

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Benefits

-13 paid holidays plus 3 floating holidays and paid volunteer day -Educational Assistance Program (tuition and certifications) -Associate Apartment Discount -Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates -Generous PTO program -Company-paid employee assistance, mental health, and wellness programs -401k with exceptional employer match

About Preferred Apartment Communities

-Primarily invests in and manages high-quality multifamily communities and commercial properties across the U.S. -Successfully built a diverse portfolio focused on long-term value and attractive returns for investors. -Portfolio spans multifamily apartments, shopping centers, and office buildings in key U.S. markets. -Business model revolves around acquiring, owning, and managing real estate with an emphasis on growth and sustainability. -Known for its hands-on approach to property management and high operational standards. -Deep expertise in the residential sector has positioned it as a key player in multifamily housing across major metropolitan areas. -Expanded its reach, securing numerous high-profile investments in both residential and commercial markets.

Sector Specialisms

Security Clearance

-prospects will undergo background checks during the qualification process.