Case Manager (Scatter Site Bronx)

Overview

Provides counseling, case management, crisis intervention, and support services to residents.

Key Responsibilities

• case records
• service planning
• resident assessments
• crisis management
• group sessions
• community coordination

Tasks

-Maintain, develop and document accurate case records, regular progress notes and -Report crises, untoward incidents, and emergencies immediately to the clinical staff on call -Escort clients in the community to medical, benefit, or other pertinent appointments. -Implement individual service plans to assist residents in attaining rehabilitation goals. -Work with an assigned caseload of residents to provide support services. -Conduct assessments of residents, including but not limited to Functional Assessments, -Assess and respond to resident situations, including the utilization of de-escalation techniques. -Provide counseling to clients/residents as required. -Lead recreational, counseling, and other rehabilitation groups. -Conduct apartment inspections and provide support to clients with regard to apartment -Manage crises and intervene appropriately to minimize risk of potential harm to residents, staff, -Coordinate and participate in community activities. -Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel -Participate in residential staff meetings. -Interact appropriately with residents in the field and act as a role model for program -Offer instruction and service delivery in any of 11 different service categories through role

Requirements

• bachelor's
• human service
• case manager
• time management
• conflict resolution
• crisis response

What You Bring

-A minimum of a Bachelor’s Degree, preferably in a Human Service discipline, is required. Minimum of two years of experience working as a Case Manager, or Counselor in a residential, mental health or related setting. -Ability to effectively manage time -Ability to work effectively with others and demonstrate conflict resolution skills -Ability to remain calm and focused in emergency situations and respond to crises -Ability to develop and network with community resources -An Associate Degree, preferably in a Human Service discipline, may be substituted for adequate experience (5+ years). -Excellent interpersonal skills and ability to relate to residents. -Strong customer services skills -Strong oral and written communication skills -Ability to appropriately assess and respond to situations, including ability to de-escalate

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Benefits

-Foothold AWARDS

About Postgraduate Center For Mental Health

-Founded to advance mental health services and education through training and research. -Focused on providing high-quality clinical and educational services to individuals and organizations. -Delivers a wide range of programs that focus on mental health recovery and well-being. -Notable for integrating evidence-based practices into their training and treatment methodologies. -Has worked with various healthcare institutions to improve mental health care standards. -Has a history of collaboration with international experts to advance mental health practices.

Sector Specialisms