Field Service Technician - Cairns/Port Douglas

Overview

Repair, maintain and service turf equipment for customers across Cairns/Port Douglas.

Key Responsibilities

• mechanical repair
• service data
• fleet management
• customer growth
• field scheduling
• product training

Tasks

-Coordinating and performing various mechanical work involved in repair, maintenance, and servicing of turf maintenance related equipment -Establishing and maintaining relevant service-related information -Effectively maintaining a safe, clean, and resourced Service fleet vehicle -Establishing and maintaining a customer base to ensure the continued financial growth of the Service Centre -Undertaking regular internal product-based training to ensure OEM standards of Service can be achieved -Effectively managing field Service priorities and schedules -Providing product service training to clients as required

Requirements

• diagnostic equipment
• hydraulic systems
• electrical systems
• diesel engines
• motor licence
• communication

What You Bring

-Ability to use test and diagnostic equipment in order to determine the cause of mechanical or electrical problems -Ability to work autonomously and in a team environment -A valid Australian Motor Vehicle License -Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers -Experience in the maintenance and repair of mobile equipment, including; hydraulic and electrical systems and diesel and petrol engines

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Benefits

-Financial wellbeing support, information sessions and subsidized private financial consultations -Discounted rates for corporate health programs including gym memberships and private health insurance -Community charitable partnership with our employees including matching charitable donations, special paid leave for volunteerism, company sponsored non-profit events and more -Extensive employee assistance program (EAP) -Free flu vaccines -Subsidized Superannuation insurances through the Toro Superannuation fund -Internal and external employee nominated training opportunities, ranging from company funded short courses to partial or full reimbursement of fees for tertiary education -Toro scholarship fund for employees and their dependents -Staff discount on Toro products -6 weeks paid parental leave -Flexible work practices as appropriate

About The Toro Company

-Products trusted by professionals in grounds maintenance, agriculture, and construction sectors. -Expanded offerings include innovations in lawnmowers, irrigation systems, and snow removal equipment. -Recognized for cutting-edge technology and commitment to improving productivity and efficiency. -Serves diverse markets like professional landscaping, sports fields, golf courses, agriculture, and snow removal. -Continuous investment in research and development ensures products meet evolving industry needs. -Pioneering work in sustainable irrigation solutions.

Sector Specialisms