National Income Service Income Recovery Officer - 32301

Overview

Maximise income recovery by contacting customers to collect outstanding payments.

Requirements

• communication
• data analysis
• reporting
• resilience
• self‑management
• teamwork

What You Bring

-have great communication and interpersonal skills and be able to build and maintain effective working relationships. -have experience of working with systems to collect and interrogate data with the ability to translate evidence into actionable steps -be confident sharing findings, themes and trends via a wide range of communication formats including (written and verbal) to support awareness and decision making. -be resilient and able to flex plans to effectively manage and prioritise a varied workload -Be comfortable managing own workload working as part of a dispersed team

People Also Searched For

About Environment Agency

-Established to regulate and protect the environment, the agency plays a pivotal role in safeguarding natural resources. -With a mission to create a cleaner, healthier environment, it ensures proper management of water, waste, and air quality. -The agency works on diverse projects, from flood defense systems to energy-efficient infrastructure, enhancing public safety. -Key areas of specialization include water resources, marine protection, waste management, and sustainability in transport and utilities. -It operates across a broad spectrum of sectors, coordinating with governments and private entities to drive environmental improvements. -Notably, it manages complex flood risk programs and pollution control measures, often taking innovative approaches to problem-solving. -The agency is a cornerstone of the UK's environmental policies, ensuring compliance and setting benchmarks for future generations.

Sector Specialisms

Interview Process

-interviews via teams during the week commencing 8 december.