Automotive Technician - Technician LEAD TECH/MASTER TECH

Overview

Perform vehicle diagnostics, repairs, and mentor techs while delivering 5-star service.

Key Responsibilities

• diagnostics
• equipment ops
• inventory
• courtesy inspection
• road test
• safety compliance

Tasks

-Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. -Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians -Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. -Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws -Perform basic vehicle diagnostics to properly identify required repairs. -Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. -Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. -Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures

Requirements

• diagnostics
• automotive
• ase certification
• high school
• customer service
• driver's license

What You Bring

-Required to own a basic set of tools or participate in Monro’s tool purchase program. -Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. -Ability to diagnose problems identifying root cause and determine appropriate repair solution. -Strong verbal and written communication skills with the ability to convey technical issues and write routine reports. -Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. -Capable of performing basic automotive maintenance, repair, and tire services -Strong customer service skills -Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) -ASE certification and State Inspection license (where applicable) preferred. -Ability to interpret and execute instructions furnished in written, oral, and diagram formats -High School Diploma or equivalent.

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Benefits

-Career Advancement Opportunities -Direct Deposit -Employee Discounts -Performance based incentives -Healthcare, Vision, and Dental for Full time teammates -Reimbursement for State Inspection Licenses, where applicable -Reimbursement for ASE Certifications -401k eligibility immediately upon hire -Paid vacation and holidays for Full-Time Teammates

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