Service Coordinator

Overview

Manage and process recharge costs for plant hire, ensuring accurate invoicing & communication.

Key Responsibilities

• recharge processing
• invoice tracking
• record keeping
• claim verification
• trend analysis
• team coordination

Tasks

We are seeking a highly organised and proactive Service Coordinator to join our busy Service Team. This role will focus on managing and processing recharge costs across the plant hire operation, ensuring accurate allocation, timely invoicing, and effective communication between internal teams, suppliers, and clients. -Provide clear communication to customers regarding recharge justifications, disputes, and resolutions. -Monitor outstanding recharges to ensure timely processing and invoicing. -Oversee and process all recharge costs associated with plant hire, breakdowns, damage, fuel, and other service-related items. -Work closely with hire desk, workshop, and finance teams to ensure smooth coordination and workflow. -Support the Service Manager in reviewing recharge trends, identifying recurring issues, and improving processes. -Maintain accurate records of all recharges, supporting both operational and finance teams. -Verify recharge claims for accuracy, ensuring compliance with company policies and client agreements. -Liaise with service teams, depots, and suppliers to gather supporting evidence and resolve queries.

Requirements

• hire administration
• stakeholder management
• invoicing
• microsoft office
• health safety
• organisational

What You Bring

Modern Equipment: Work with the best and latest plant and machinery in the industry. Flannery Plant Hire is committed to providing a safe and healthy working environment for all employees and contractors. The Regional Health and Safety Lead will play a pivotal role in achieving this goal, ensuring compliance with regulations, identifying risks, and establishing best practices. If you are a passionate and knowledgeable health and safety professional with a desire to make a difference, we invite you to apply for this exciting opportunity. -Previous experience in a service, hire desk, or plant hire administration role is highly desirable. -Ability to work under pressure and manage multiple priorities in a fast-paced environment. -Confident communicator with the ability to manage internal and external stakeholder relationships. -Strong organisational skills with excellent attention to detail. -Experience in managing invoicing, recharges, or cost allocation processes preferred. -Good working knowledge of Microsoft Office (Excel, Outlook, Word).

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Benefits

Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution. Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career. Employee Assistance Program: Access to free, confidential support services for personal and work-related issues. Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs. Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance. Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.

About Flannery Plant Hire

-A leading provider of plant and machinery in the UK. -Specializes in hiring out a vast fleet of construction and excavation machinery to diverse industries. -Supports major infrastructure projects with high-quality equipment and reliable service. -Operates in sectors including heavy civil engineering, utilities, transport, marine, and infrastructure. -Offers unique solutions such as certified operators with machinery for safe and efficient operations. -A preferred partner for both public and private sector projects due to tailored plant hire services. -Proud owner of one of the UK's largest fleets, offering equipment ranging from excavators to specialized cranes.

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