Junior Executive- OTC Cash APP
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Apply customer payments, reconcile accounts, and support AR inquiries.
19 days ago ago
Junior (1-3 years)
Full Time
Gurgaon, Haryana, India
Hybrid
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
Description
cash application
account reconciliation
bank statements
cash receipts
issue resolution
customer service
- Process and accurately apply all incoming payments for all customer accounts from various sources including Live Checks, Credit Cards, Electronic Lockbox ,Wire Transfers etc.
- Reconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash.
- Provide quality, professional customer service to all internal customers.
- Download daily bank statements and ensure cash is appropriately applied to customer accounts
- This role will also work in link with cash and banks team in order to follow up bank reconciliations
- Account for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracy
- Provide quality, professional customer service to all internal customers
- Responsible for producing the daily customer cash receipts reports
- Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner
- This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash
- Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiries
Requirements
shared services
graduate
excel
otc
finance
night shift
- Working experience within a shared services environment supporting North America region is mandatory
- Graduate / Postgraduate in any stream
- Experience in North American process would be preferred
- Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including , Ability to utilize basic formulas &Utilize Pivot Tables and V-Lookups.
- Working in US working hours (night shift) is a mandatory requirement
- 1 - 3 Years of experience required with OTC domain
- Essential: Over 1 - 3 years of relevant experience in accounting/finance
- Excellent communication and interpersonal skills with a customer service focus
- Demonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibility
- Analytic and strong research skills
- Fluent in English, both verbal and written communication skills would be mandatory
Benefits
- Follow up advance payment account
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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