Account Director

Overview

Lead FM services for education portfolio, overseeing PPM, compliance, finances and client relations.

Key Responsibilities

• hard fm
• ppm oversight
• kpi reporting
• compliance management
• contract mobilisation
• client relations

Tasks

-Lead a team of technical and operational professionals, ensuring optimal workforce performance and development -Develop, monitor, and report on KPIs and SLAs for multiple educational institutions -Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines) -Manage financial performance: budget control, forecasting, cost-saving initiatives -Lead on mobilisation and transition of new contracts when applicable -Oversee planned preventative maintenance (PPM) programs and reactive works delivery -Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality -Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions -Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance

Requirements

• nebosh/iosh
• professional membership
• health & safety
• strategic leadership
• finance acumen
• technical qualification

What You Bring

-IOSH / NEBOSH certification (preferred) -Membership of a relevant professional body e.g. BIFM, CIBSE (preferred) -Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management -Strategic thinker with ability to lead multi-disciplinary teams -Excellent financial acumen and contract management skills -Degree or equivalent experience in Facilities Management, Engineering, or a related field (preferred) -Proven leadership experience in FM, preferably in the education sector -Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)

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About Trevett Project Services

-Founded by seasoned built-environment professionals, the firm was born to bridge the gap between specialist talent and sector employers. -Drawing on decades of recruitment know-how, they've cultivated deep networks across commercial, industrial and facilities sectors. -Operating as a boutique agency, they deliver highly personalised recruitment-from senior FM roles to C-suite engineering hires. -They've navigated the complexities of both hard and soft services, energy optimisation and property management projects. -Adapting fluidly between permanent, contract and temporary hires, they've supported clients through expansions, cover gaps and key launches. -Their signature is matching not just skills, but culture-earning praise for quality placements that stick long-term. -Though modest in size, they punch above their weight by focusing on lasting relationships and bespoke talent solutions.

Sector Specialisms