Tile Setter / Installer

Overview

Field technician performing tile repairs and surface restoration for various clients.

Key Responsibilities

• trade training
• customer service
• repair troubleshooting
• crm tracking
• tool utilisation
• team communication

Tasks

-Learn a New Trade: Develop skills in a brand new emerging trade -Display world-class customer service for tenants and property management staff -Problem-solve repairs with creativity -Track work progress and notes in our CRM/Dispatch tool -Communicate with support team with questions -Employ each tool in your custom tool-kit

Requirements

• problem solving
• customer service
• detail-oriented
• team player
• color matching
• schedule management

What You Bring

-Experience working in facilities maintenance can be a big plus, but is not required -Be a Problem Solver -Ability to manage your own schedule -Attention to detail -Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby -Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc. -Customer service experience -Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. -Enjoy working with a team -Understand and utilize our unique 5-step repair process -Excellent work ethic -An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary. -Work Smart

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Benefits

-Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. -Flexible work schedule: Can accommodate midweek appointments -Great Work/Life Balance: No required overtime, no nights, no weekends -Time Off: Paid holidays and accruable vacation -Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving -Paid New Hire Training: Onboarding includes learning alongside a trained technician -Company Car: Each technician drives a branded company vehicle for job duties -Small Business: Local business with an owner who works alongside the team each day -Mentorship Opportunities: Ongoing repair training and career development -Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1

About Surface Experts Of Northeast Philadelphia

-Expertise in transforming damaged surfaces into like-new conditions, reducing the need for replacement. -Specializes in repairing a variety of surfaces, including countertops, bathtubs, sinks, and floors. -Serves both residential and commercial sectors, addressing needs for homeowners, businesses, and property managers. -Employs advanced techniques and eco-friendly solutions for efficient and affordable surface restoration. -Known for excellence and reliability in Northeast Philadelphia through skilled surface restoration services. -Tackles common issues like chips, cracks, and discoloration on high-traffic surfaces such as countertops and bathtubs. -A team of skilled technicians ensures high-quality craftsmanship and lasting results. -Promotes sustainability by reducing waste and avoiding costly full replacements.

Sector Specialisms