Operations Lead

Overview

Coordinate residential interior fit-out projects, liaising with customers and internal teams.

Key Responsibilities

• installation direction
• materials validation
• drawing review
• progress reporting
• team coordination
• customer liaison

Tasks

-Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. -Single point of contact for the customer during the execution phase of their home interiors. -Directing the Installation team simultaneously to safely execute the work according to the design plan. -Receive materials from Warehouse and to validate the same as per Order / BOQ. -Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. -Day today coordination and foster teamwork between all the project stakeholders. -Share the daily progress report for the installation works with the customer. -Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. -Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.

Requirements

• project management
• interior experience
• site experience
• communication
• ms office
• graduate

What You Bring

-Basic understanding of Project Management principles like scheduling and sequencing of installation activities. -Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred. -Must have site job experience and willing for the same -Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams. -Basic knowledge of Google Suite or MS Office. -Strong verbal and written communication skills -Graduate / Equivalent Qualification | 15 years of Academic education.

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About Livspace

-Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design. -The platform connects customers with design experts and contractors, enabling easy home transformations. -Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution. -Its innovative approach streamlines interior design, offering ready-made designs and custom solutions. -Known for delivering high-quality projects on time, with a strong focus on customer satisfaction. -Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D. -Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.

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