Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within the service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
Performs regular facility technical and non-technical component monitoring and inspection.
Provides observations ( and may be resolution ) about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Participates in and assists with facility-related projects.
Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded, and escalated and that related documents are maintained.
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through how work is performed and services delivered.
Perform daily rounds.
Operates facility mechanical, electrical, and other systems
Responds to routine service requests and performs preventative and corrective maintenance.
Ensures how work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
Maintains all assigned tools and arranges for repair and replacement where required.
Complies with all internal and external requirements including but not limited to environmental, health and safety, and fire protection.
Performs work in accordance with established processes and practices.
Requirements
hvac
bas
operator cert
security clearance
on-call
client service
Strong client-service orientation along with a high sense of urgency
Sound knowledge of processes and practices relating to facility operations and maintenance
Possesses a strong environmental, health, and safety mindset.
Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
Building Operator Certification or equivalent through an accredited institution required
Must be capable of obtaining appropriate security clearance
Must be available to respond to building emergencies/alarms during after hours on rotation basis
Knowledge and understanding of Building Automation Systems (BAS)
High school diploma plus trades training and/or certification or licensing.
Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
Mentoring skills required to support lower level technician’s development
Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
Knowledge and understanding of HVAC Systems
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Must be willing to wear personal protective equipment
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
Founded with a focus on providing top-tier facility management services across North America.
Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
Works with various sectors, including commercial, industrial, and government infrastructure.
Provides services ranging from facility management to energy optimization and project management.
Offers a range of solutions, from technical services to space planning and design.
Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
Culture + Values
Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
Environment + Sustainability
2050
Net Zero Target
Commitment to achieving net zero emissions.
Reducing energy consumption and carbon emissions across all operations.
Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
Developing long-term sustainability roadmaps aligned with global climate change objectives.
Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
Inclusion & Diversity
Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.