Director of Professional Services

Overview

Lead and manage software implementation teams for PLM/ERP solutions

Key Responsibilities

• dependency management
• team coaching
• scope review
• risk monitoring
• resource allocation
• industry expertise

Tasks

-Manage development dependencies and critical path for resolution, track implementation milestones and quality of deliverables -Coach, direct and oversee implementation teams and projects -Review implementation scope, execution plan and deliverable schedules in collaboration with other senior management -Monitor and proactively escalate project and business deviation to key stakeholders -Proactively manage resource allocation -Providing industry related expertise to internal teams and implementation partners, as well as prospective customers

Requirements

• client-facing
• 15+ years
• project management
• enterprise implementation
• agile
• business analysis

What You Bring

-Excellent client facing skills -15+ years solid work experience in an IT Software Development project management capacity -Solid experience in enterprise systems implementation -Excellent verbal and written communication skills -Familiar with software application implementation processes, preferably with thorough knowledge in Agile -Strong interpersonal skills and strong written and oral communication skills -15+ years of business analysis experience in enterprise software implementation, preferably working in retail or consumer products companies

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About Artiun Arquitetura E Engenharia Ltda

-Founded in 1995 by Sergio and Marcus Assan, the firm began by implementing corporate and civil construction projects. -By 2000, it expanded into full-cycle planning, design, and management for corporate architecture. -It blends architectural creativity with financial consulting, space evaluation, multidisciplinary coordination, and project management. -Typical projects range from large-scale corporate offices to commercial and residential developments. -Its core strengths include integrated architectural-engineering solutions, rigorous planning, and quality control. -Unusually, it offers space consultancy services—covering site search, financial analysis, and decision-support. -By 2020, it evolved its identity to embrace technical innovation, dynamic design, and heightened execution discipline.

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