Front Desk Assistant

Overview

Front desk receptionist providing admin support and customer service for an accounting firm.

Key Responsibilities

• phone management
• tax processing
• scheduling
• customer service
• admin support
• data entry

Tasks

-PHONE MANAGEMENT: Answer and direct incoming calls. Take messages and ensure timely follow-up -Process, assembly and packaging tax returns -SCHEDULING: Assist with scheduling appointments, meetings, & conference room booking -CUSTOMER SERVICE: Greet visitors, clients, and guests in a friendly, professional manner. Direct them to the appropriate person -ADMINISTRATIVE SUPPORT: Perform clerical duties such as filing (paper and electronic files), photocopying, and scanning documents. Maintain office supplies and order when necessary -SUPPORT: Provide support to the tax team, or special projects -MAIL HANDLING: Receive, sort, and distribute incoming and outgoing mail and packages. -DATA ENTRY: Update and maintain records in office management systems, including updates on client information

Requirements

• high school
• ms office
• front desk
• communication
• organizational
• problem solving

What You Bring

-Must be able to work full-time, Monday - Friday, 8 a.m. - 5 p.m. -Must be able to lift to 25 pounds -A high school diploma, or equivalent (GED) is needed -Must be available to work during normal business hours, with minimal overtime as needed during heavy tax season -Tasks may require extended periods of time at a keyboard or workstation -Ability to work independently as well as in a team environment -Previous front desk and administration position experience is preferred -Ability to maintain confidentiality and handle sensitive information is a requirement -Excellent knowledge of MS Office (especially Outlook, Excel and Word) is necessary -Experience in a professional office is preferred. -Knowledge of office management. -Must be physically able to operate a variety of machines and equipment including a computer, printer, telephone, etc. -Strong communication skills, both verbal and written -Ability to sit for long periods of time -Excellent people skills -Familiarity with standard office machines (e.g., fax, printer etc.) -Good organizational and multi-tasking abilities. Strong problem-solving skills -Proficient in English (oral and written)

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Benefits

-Insurance options that include Health, Vision, and Dental - company paid! -Fast-paced office environment -Generous PTO plan for paid time off -Nine holidays each year -401(k) Retirement Plan available after sixty-days employment and age requirement is met -Maternity & Paternity Leave plan -A one-hour lunch break is given and expected to be taken -Minimum overtime -Modified work schedule from May to July and from October 16 to December 31 depending on workload needs -Competitive pay that includes bonus opportunities

About Superior Contracting & Maintenance

-Founded with a passion for excellence, Superior Contracting & Maintenance has grown to become a trusted name in the construction and maintenance industry. -With a diverse range of expertise, the company offers services that span from facility maintenance to large-scale construction projects. -Known for their agility and precision, they are the go-to partner for energy, utilities, commercial, and industrial sectors. -The company thrives on providing tailored solutions that meet the unique demands of their clients, regardless of project scale. -Projects often include high-end facility management, complex infrastructure work, and specialized maintenance contracts for diverse industries. -Notable for taking on challenging assignments, they have completed a variety of projects, from energy-efficient retrofits to expansive commercial builds. -The company has consistently delivered value by combining industry knowledge with innovative approaches to project execution.

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