Work Coordinator

Nisource

The Role

Overview

Provides clerical support for gas/electric work coordination, handling job orders and permits.

Key Responsibilities

  • gas leak
  • dispatch
  • compliance
  • recordkeeping
  • safety
  • prioritization

Tasks

-Exercises judgment, within scope, to determine best approach to achieve desired outcome -Promotes and assures a safe working environment and public safety -Effective prioritization of tasks to ensure customer, company and compliance dates are met -Receiving telephone notices of gas leaks. Identifying those notices that require immediate response by the company and dispatching personnel to the scene -Ensures accurate systems of record -Monitors compliance reports and escalates risk

Requirements

  • wms
  • dis
  • nifast
  • excel
  • customer service
  • detail orientation

What You Bring

-Must have a strong focus on detail orientation -Knowledge of the natural gas industry and general customer expectations -Strong interpersonal skills and demonstrated success in providing extraordinary customer service with internal and external customers -Accurate and timely work preparation tasks including job order creation, permitting, material ordering, preparation of correspondence, job packet creation, obtaining locates for site readiness and managing dependencies (e.g. site restoration, work zone protection, job order execution and invoicing) -Strong analytical skills and ability to interpret technical data. -Proficient in WMS, DIS, NiFast and other company systems -Experience working with field operations -Excellent internal and external customer service through strong and effective communication and problem solving skills -Experience with PC Applications (Word, Excel, PowerPoint) -Ability to function in a team environment and collaborate within and across organizational lines -Results oriented and possesses effective problem solving skills -Must be self-motivated to manage daily responsibilities with limited direction in a changing, fast paced environment in a professional and responsive manner -Familiar with Company Policies and Procedures -Ability to manage and execute tasks with multiple conflicting priorities -E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish -Utilization of various PC Applications & Mainframe Applications -Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away -Strong written and oral communication skills -High School Diploma Or equivalent

Benefits

-The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

The Company

About Nisource

-Provides reliable service by managing infrastructure for natural gas and electricity. -Specializes in energy delivery, including transmission and distribution. -Regularly modernizes systems to enhance safety, efficiency, and sustainability. -Deeply rooted in innovation, integrating renewable energy into the grid. -Involved in large-scale infrastructure projects to enhance energy security. -Known for steady financial performance and a forward-thinking approach.

Sector Specialisms

Energy

Natural Gas

Electricity

Midstream Services

Pipeline Operations

Natural Gas Storage

Renewable Energy

Low-Carbon Fuels

Sustainable Energy

Gas System Operations

Electric System Operations

Construction Services

Utility Services

Infrastructure

Environmental, Social, and Governance (ESG) Initiatives

Visa Sponsorship

-must be authorized to work in the u.s.; no sponsorship provided.