The Exeter Inn - Banquet & Events Coordinator - The Exeter Inn / Epoch Gastropub

Overview

Coordinate day-of weddings/events, liaise with clients/vendors, ensure smooth execution.

Key Responsibilities

• timeline management
• vendor coordination
• client liaison
• event execution
• beo updates
• pre‑event planning

Tasks

-Work with Sales and F&B to confirm final details, timelines, and special requests before each wedding or event. -Serve as the day-of coordinator for all weddings & events hosted at The Exeter Inn, ensuring all events run smoothly and according to the clients timeline and vision. -Coordinate with external vendors (florists, photographers, musicians, etc.) on day-of logistics and setup. -Act as primary point of contact for wedding clients on the event day, ensuring satisfaction and quick resolution of issues. -Collaborate with Sales on BEO updates, ensuring accuracy in every detail. -Anticipate client & guests needs and ensure a smooth flow of service during events -Provide post-event feedback to Sales and F&B teams for future improvement and client follow-up. -Conduct pre-event meetings or walkthroughs with Sales Team and couples and/or event clients as needed.

Requirements

• aloha pos
• opentable
• tripleseat
• microsoft office
• leadership
• wedding planning

What You Bring

-Proven leadership skills -Punctuality & reliability -Detail-oriented in both planning & execution -Must be ok with working nights/weekends/holidays and understanding the schedules may change last minute -Hotel venue experience -Knowledge of wedding traditions, etiquette & flow -Ability to on-you-feet problem solve while maintaining professionalism -Experience with managing a team during a live event -Proven experience upselling/budget & revenue awareness -Event coordination - wedding experience is a must -Must be comfortable with Microsoft Office products -Wedding planning experience -Experience with Aloha POS systems, OpenTable & Tripleseat booking platforms -Strong client communication skills

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Benefits

-Free Parking -Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities. -Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* -Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) -Spas, Golf Course, and Activities Discounts at any HCH Property -Free Life Insurance of $25K from HCH* -Complimentary Staff Meals Daily -Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews -Benefits: Competitive and comprehensive benefits package. -Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* -Employee Assistance Program including 24/7 confidential support and KOFE financial education -Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston. -Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences. -Supportive Culture that is fun and motivating, with open-door policy work environment -Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. -Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* -Weekly payroll schedule -Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* -Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) -Dining Discounts at any HCH Property (50% off food for employee and guests) -Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America -Employee Recognition Program through 'Delight Dollars' appreciation and prizes

About Hay Creek Hotels

-Stewards historic properties like the Mountain View Grand Resort, blending preservation with modern hospitality. -Typical projects include ski‑in/ski‑out mountain lodges, lakefront resorts and restored historic inns. -Expertise lies in full‑service operations: lodging, dining, spa, event spaces and guest experiences. -Joint venture in Central America boosts acquisition and management of boutique hotels in Colombia and beyond.

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