Chief Engineer

Description

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Create and post all Engineering staffs schedules.
• Maintain a warm and friendly demeanor at all times.
• Actively participate in energy conservation programs.
• Assist with the administration of all vendor contracts controlled by the engineering department.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Attend all hotel required meetings and trainings.
• Assist as necessary with special projects and renovations.
• Support and participate in all Highgate Hotel programs.
• Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Create and adhere to annual budget for department.
• Participate in Highgate Hotel Safety Committee.
• Ensure compliancewith the Americans with Disabilities Act (ADA).
• Create and implement preventative maintenance program for all hotel equipment.

Requirements

• At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
• Must be able to maintain confidentiality of information.
• Stationary Engineer’s license if required by local code.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• High school diploma or equivalent required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance