Facilities Support Administrator

Overview

Admin & helpdesk support for FM, handling quotes, scheduling, and client liaison.

Requirements

• customer service
• fast‑paced
• administrative
• communication
• teamwork

What You Bring

-Customer service experience, ensuring a responsive and professional approach to client and helpdesk support. -Confidence working in a fast-paced environment, handling scheduling, coordination, and client requests efficiently. -Strong administrative experience, with the ability to manage systems, documentation, and office tasks accurately. -Excellent communication skills, with the confidence to liaise professionally at all levels. -Teamwork and self-motivation, working well with colleagues, engineers, and suppliers while managing responsibilities independently.

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Benefits

-Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. -Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. -25 days annual leave plus bank holiday -Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

About Mears Group Plc

-Rapid growth through acquisitions and organic expansion. -Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services. -Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation. -Builds affordable homes, handles capital works, and offers full lifecycle facilities management. -Strategic acquisitions have shaped its full-service housing platform.

Sector Specialisms

Visa Sponsorship

-mears does not currently offer visa sponsorship; candidates must have uk work entitlement.

Security Clearance

-roles are subject to relevant background, identity & security checks before employment.